Xbox One Internal/External Data Storage Diagnostic

acezarik · Oct 1, 2019

Hello everyone,

So I've been having an issue with XCOM 2/War of the Chosen where my game crashes in most loading screens, and trying to reload previous saves similarly causes the game to crash when I'm loading the save. XCOM 2 does not run fantastically on Xbox, and I've
come to expect crashes, but this is different -- this seems more like the save data is corrupted. I had many issues with my Xbox 360 Hard Drive failing and causing losses of save data, etc. This got me wondering, is there any way to run a diagnostic on either
my internal hard drive or my external one? Some wires got tugged and my console fell off of a table while running a game maybe a week or two ago, and I am concerned that this damaged the storage system(s), even though this issue developed in the past day or
two. Given my previous issues with hard drives, I'm just wondering if anyone can point me in the direction of a way to diagnose what the issue is.

For the record, I moved all game data and expansions to the external drive (it had been split across the internal and external drives), cleared all saved data and reserved space, and now I am currently uninstalling and reinstalling the game and expansions.
This may end up solving the issue for XCOM 2, but the whole situation did make me wonder if anybody has had similar issues in the past and what they did to fix it.

Sorry for the rambling, and thanks for reading (hopefully responding, too)!

:)

IV LUK3 VI

It does sound like there might have been a sligbt knock to the knternal hard drive. maybe redownloading wverything to the external might help

one of the reasons i couldn’t play XCOM is cos of all the crashes it was doing on my own console so it could even just be the game unfortunately

acezarik

Thanks for the response! I'm hoping that moving things to the external will fix all the issues, but I'm not sure if the issue is with the internal drive, the external drive, or both, so I guess time will tell.

XCOM definitely has a lot of issues, but I've played through it a handful of times, including WotC expansion, and this is the first time I've seen issues like this happen.

Mister Maka

Hey there BriittanyBanana.

To start out, are you installing the games to your Xbox One console's internal storage, or do you have an external storage device? If you're using external storage, try uninstalling one of the games and installing it your internal storage to see if there's
any change. Keep us looped in with what's up

Tezzarrific

the xbox comes with 500GB or 1TB internal storage, when you insert a disc it copies that discs data to the internal hdd thereby taking space.

adding an external drive gives more storage but you still need to have the disc in the drive to prove you still own the game disc.

ngocphi

It is important to note you MUST install the game on the internal storage or the Xbox storage card

NOT any external hdd devices

To use optimized games

Are you installing on internal storage or external hdd

Xbox One Internal/External Data Storage Diagnostic