Xbox one intermittent snowy screen

DJDAVEMO · Apr 8, 2017

Hi, suddenly today, I've experienced the snowy static screen flashing on and off. This is the first time I've ever seen this after having the Xbox for over 3 years.

I did receive the latest software update earlier this week, and I suspect that may have something to do with it.

I am however aware that there was a previous software issue that caused this around 2014 / 2015, as they are the only similar issues I can find on this forum.

I have tried all the fixes suggested from that time, includ doing a hard reset, unplugging the power supply, clearing the disc caches etc. All the cables have been checked. There is nothing wrong, but as soon as I launch an app or game, the issue returns.

How can I fix this? It is so frustrating.

:)

Freaky McDeaky · Apr 8, 2017

Intermittent HDMI signal / Snowy screen

Just setting up a brand new XBox One purchased for my family for Christmas. Intermittently after powering it on, it will either give normal signal OR nothing but snow. First happened after initial update was downloaded, and randomly over several hours since
then.

System setup is:

XBox One HDMI cable to AVR, with HDMI cable from there to TV

AV Receiver = Pioneer Elite VSX-42

TV = Panasonic 1080p Plasma HDTV TC-P55UT50

Have had absolutely no problems with several other components using the same setup, including Xbox 360.

Initial troubleshooting today: tried different HDMI cables, different HDMI AVR inputs, power cycles, hard resets. None of these were successful.

What has seemed to fix the problem temporarily is unplugging/replugging the HDMI out cable from XBox One three times. (Not once, or twice, but three times.)

Having a serious WTF here. Have seen other threads in the forum about intermittent snowy picture, but my problem seems to be different. Would appreciate any suggestions from community members or moderators.

Bhutankam Pema · Apr 8, 2017

Xbox One intermittent flashing "snowy" screen.

@MissesQuinzel

System OS doen^t matter!!

It is just like the Blackscreen Thing.!

I^ve tryied all Troubleshooting steps..

you^ve delivered faulty Hardware?

Troubleshooting wrong info faulty hardware problems, what we will get to Reparation?

Minimum 2 free AAA Titles I hope..

scopeman87 · Feb 3, 2018

I got the same thing yesterday on xbox one x. Only way I find to fix it is to unplug the hdmi cable on the back of the unit and once I plug it back in its ok. I do believe its got something to do with the update. Seems to be happening to a lot of people.

From what I read none of the solutions people are doing seems to stop the issue.

Unplugging it is a quick fix but not a solution. I hope Microsoft fixes is soon.

SecretVirgo84 · Oct 3, 2018

I just got my xbox one x (Sept 30th 2018). After doing the initial updates once booted everything seemed fine that day. Now I'm getting the snowy screen that flashes on and off. The console will probably work for about an hour. I have to unplug HDMI and
re-plug in order to get screen back. Why hasn't Microsoft responded to this post?????

XBF Esteban R · Oct 31, 2018

Hey there SecretVirgo84

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

SecretVirgo84

I just got my xbox one x (Sept 30th 2018). After doing the initial updates once booted everything seemed fine that day. Now I'm getting the snowy screen that flashes on and off. The console will probably work for about an hour. I have to unplug HDMI and
re-plug in order to get screen back. Why hasn't Microsoft responded to this post?????

scopeman87

I got the same thing yesterday on xbox one x. Only way I find to fix it is to unplug the hdmi cable on the back of the unit and once I plug it back in its ok. I do believe its got something to do with the update. Seems to be happening to a lot of people.

From what I read none of the solutions people are doing seems to stop the issue.

Unplugging it is a quick fix but not a solution. I hope Microsoft fixes is soon.

XBF Esteban R

Hey there SecretVirgo84

If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!

LocknessMonstr

I'm having the same issue. When the Xbox One S is set to 8 bit my Vizio M65-D0 will intermittently produce a "Snowy" screen and I have to change inputs in order to clear it. On the 10 bit and 12 bit settings it intermittently will produce a "Black" screen
that clears itself in a few seconds. This has happened both when streaming content from Amazon and while playing games.

Mister Quimby

Hey everyone!

We have previously received reports that the intermittent flashing "snowy" screen issue has been resolved. If you are experiencing a different issue besides the snowy flashing screen, please create a new thread. This way you can receive support specifically
tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. If you are continuing to experience a snowy screen, make sure that you try the following troubleshooting steps below:

From the Dashboard, Press the Menu button on your Xbox One controller.
Select Settings and then Disc & Blu-ray.
Select Persistent Storage and then select Clear Persistent Storage.
Press and hold the power button on your Xbox One console for 5 seconds.
Once your console is powered off, unplug the power cable and HDMI cord.
Wait 5 minutes and then plug in your console and HDMI cord.
Power on your console and check to see if you are experiencing the intermittent flashing issue.

If after trying the listed steps, the issue continues to occur, try the following:

If your HDMI cord is not directly plugged into your TV, try plugging the cord directly into your TV.
Try using a different HDMI cord.
If possible try plugging your HDMI cable into a different HDMI port on your TV.
Try resetting your display settings by pressing and holding the Power button for 5 seconds to power off your console.
Press and hold the Power button and the Eject button until you hear a beep to turn on your console.

If you are experiencing a snowy flashing screen, give the suggested steps a try and let us know how it goes.

Xbox one intermittent snowy screen