Xbox One intermittent flashing screen.

CJThree · Jan 1, 2015

Hi is any one else having a problem where is seems the connection to the TV is cut and the screen flashes? I am on the latest is and have tried 720p but I still have the problem. Any help would be greatly appreciated.

:)

Mister Quimby · Jan 1, 2015

Xbox One intermittent flashing "snowy" screen.

Hey everyone!

We have previously received reports that the intermittent flashing "snowy" screen issue has been resolved. If you are experiencing a different issue besides the snowy flashing screen, please create a new thread. This way you can receive support specifically
tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. If you are continuing to experience a snowy screen, make sure that you try the following troubleshooting steps below:

From the Dashboard, Press the Menu button on your Xbox One controller.

Select Settings and then Disc & Blu-ray.

Select Persistent Storage and then select Clear Persistent Storage.

Press and hold the power button on your Xbox One console for 5 seconds.

Once your console is powered off, unplug the power cable and HDMI cord.

Wait 5 minutes and then plug in your console and HDMI cord.

Power on your console and check to see if you are experiencing the intermittent flashing issue.

If after trying the listed steps, the issue continues to occur, try the following:

If your HDMI cord is not directly plugged into your TV, try plugging the cord directly into your TV.

Try using a different HDMI cord.

If possible try plugging your HDMI cable into a different HDMI port on your TV.

Try resetting your display settings by pressing and holding the Power button for 5 seconds to power off your console.

Press and hold the Power button and the Eject button until you hear a beep to turn on your console.

If you are experiencing a snowy flashing screen, give the suggested steps a try and let us know how it goes.

ZoOoM663 · Jan 1, 2015

Xbox One intermittent flashing "snowy" screen.

Hi all,

I am from saudi arabia and i had the same issue but the deferent that my xbox one screen flashes to blue screen in dash broad or even when playing a game the temprory solution i do is by turn off the whole system and turn it again thats work for me until
the issue come again the system is updated to last version have you figured a permeant solution or we still waiting for Microsoft to solve this annoying issue and is this a manufacture issue should i return my xb1 to the dealer or its a general issue?

Appreciated your answer all,

CJThree · Jan 1, 2015

Video of the problem - Xbox flashing screen error:

CJThree

Video of the problem - Xbox flashing screen error: http://youtu.be/5JID7RlkiaQ

OK Fowl

Recommend looking into the steps here: https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced
to get it serviced.

DaneStar-F1D9CBD3-06

Oh wow, ok thank you.

Did not realise it was that serios an issue.

Mister Quimby

Hey everyone!

We have previously received reports that the intermittent flashing "snowy" screen issue has been resolved. If you are experiencing a different issue besides the snowy flashing screen, please create a new thread. This way you can receive support specifically
tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. If you are continuing to experience a snowy screen, make sure that you try the following troubleshooting steps below:

From the Dashboard, Press the Menu button on your Xbox One controller.
Select Settings and then Disc & Blu-ray.
Select Persistent Storage and then select Clear Persistent Storage.
Press and hold the power button on your Xbox One console for 5 seconds.
Once your console is powered off, unplug the power cable and HDMI cord.
Wait 5 minutes and then plug in your console and HDMI cord.
Power on your console and check to see if you are experiencing the intermittent flashing issue.

If after trying the listed steps, the issue continues to occur, try the following:

If your HDMI cord is not directly plugged into your TV, try plugging the cord directly into your TV.
Try using a different HDMI cord.
If possible try plugging your HDMI cable into a different HDMI port on your TV.
Try resetting your display settings by pressing and holding the Power button for 5 seconds to power off your console.
Press and hold the Power button and the Eject button until you hear a beep to turn on your console.

If you are experiencing a snowy flashing screen, give the suggested steps a try and let us know how it goes.

ZoOoM663

Hi all,

I am from saudi arabia and i had the same issue but the deferent that my xbox one screen flashes to blue screen in dash broad or even when playing a game the temprory solution i do is by turn off the whole system and turn it again thats work for me until
the issue come again the system is updated to last version have you figured a permeant solution or we still waiting for Microsoft to solve this annoying issue and is this a manufacture issue should i return my xb1 to the dealer or its a general issue?

Appreciated your answer all,

Xbox One intermittent flashing screen.