Xbox One Home Screen Return

Discus and support Xbox One Home Screen Return in XBoX on Consoles to solve the problem; This constantly happens on AC4 so annoying! 2b238959-3eb2-44c0-9c9b-6f7681dff338 Discussion in 'XBoX on Consoles' started by skull smasher98, Jan 14, 2014.

  1. Xbox One Home Screen Return


    This constantly happens on AC4 so annoying!

    :)
     
    skull smasher98, Jan 14, 2014
    #1
  2. Xbox One error code 0x80004005 Caption for error. Error message: A generic error has occured...No specific details-error for 0x80004005

    After turning on Xbox One system, when depressing the middle X button to return to the home screen, this error shows up and not allowing me to return to the home screen. Also happens when finished playing a game, pressing the middle X button to return to
    home screen cases this error. Can anyone help? I have two controllers and error occurs when either are used, and have unplugged modem with same results after turning the Xbox on again.
     
    DGC Rush2112yyz, Jan 14, 2014
    #2
  3. Les_Lewis
    Les_Lewis Guest
    XBox One App Does not open

    XBox one App won't open on my pc. When I click on the icon, the screen flashes for a second or two to xbox one green screen than returns to my pc's home screen.
     
    Les_Lewis, Jan 14, 2014
    #3
  4. Oliver L
    Oliver L Guest

    Xbox One Home Screen Return

    Hi,

    could you please to try deleting AC4 from your console and reinstall it?

    To delete a game from your HDD press the menue button on the homescreen when AC4 is highlighted.

    Hope this will solve the Problem.
     
    Oliver L, Jan 14, 2014
    #4
  5. BearCu6
    BearCu6 Guest
    I'm having this exact same problem. It's very easy to just delete a game and download 20+ GB of data!
     
    BearCu6, Jan 15, 2014
    #5
  6. Oliver L
    Oliver L Guest
    Have you tried a complete power cycle with holding the power button for about 5-8 seconds?

    Before you do it, please remove the disk from the x1 drive.
     
    Oliver L, Oct 31, 2018
    #6
  7. Oliver L Win User

    Xbox One Home Screen Return

    Have you tried a complete power cycle with holding the power button for about 5-8 seconds?

    Before you do it, please remove the disk from the x1 drive.
  8. BearCu6 Win User

    Xbox One Home Screen Return

    I'm having this exact same problem. It's very easy to just delete a game and download 20+ GB of data!
  9. Oliver L Win User

    Xbox One Home Screen Return

    Hi,

    could you please to try deleting AC4 from your console and reinstall it?

    To delete a game from your HDD press the menue button on the homescreen when AC4 is highlighted.

    Hope this will solve the Problem.
  10. XBF Zineb F Win User

    Return to Home Screen

    Hello there @RuddieCabrera, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following
    steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
    (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
    to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!

    Feel free to give us your feedback by voting below if the reply was helpful!
  11. IHeartPlatties Win User

    Can't Add Any Profiles Error 0x80a40002

    I found a work around. No idea if it's permanent or not. Remove your profile from the Xbox One. Return to home. Hold down the power button for 10 seconds to clear the cache. The screen will go black, and the Xbox button on your controller will begin to pulse.
    Release the power button, and the Xbox will turn on, this time going to the green "Xbox One" screen. After it returns you to the home screen, proceed with re-adding your profile and signing in.

    Good luck everyone.
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Xbox One Home Screen Return

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