Xbox One Home Screen Return

Have you tried a complete power cycle with holding the power button for about 5-8 seconds?

Before you do it, please remove the disk from the x1 drive.

I'm having this exact same problem. It's very easy to just delete a game and download 20+ GB of data!

Hi,

could you please to try deleting AC4 from your console and reinstall it?

To delete a game from your HDD press the menue button on the homescreen when AC4 is highlighted.

Hope this will solve the Problem.

Hello there @RuddieCabrera, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following
steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
(UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Feel free to give us your feedback by voting below if the reply was helpful!

I found a work around. No idea if it's permanent or not. Remove your profile from the Xbox One. Return to home. Hold down the power button for 10 seconds to clear the cache. The screen will go black, and the Xbox button on your controller will begin to pulse.
Release the power button, and the Xbox will turn on, this time going to the green "Xbox One" screen. After it returns you to the home screen, proceed with re-adding your profile and signing in.

Good luck everyone.