Xbox One HIGH Packet loss

Discus and support Xbox One HIGH Packet loss in XBoX on Consoles to solve the problem; So I've been struggling with Destiny for a while now, always getting laggy connections and whatnot. So I decided to run a detailed network statistics.... Discussion in 'XBoX on Consoles' started by PvP Is So Hard, Oct 1, 2015.

  1. Xbox One HIGH Packet loss


    So I've been struggling with Destiny for a while now, always getting laggy connections and whatnot. So I decided to run a detailed network statistics. It shows that I have a perfect down and upload speed, along with a good latency (for my connection) but
    my packet loss is anywhere from 75-100%. I thought this was strange so I kept testing, same thing. I want to note that I'm hardwired in, and I checked the modem on my pc to make sure my xbox was still in the DMZ and all firewalls were disabled. I check
    my connection on my computer, displays the same down, upload and latency but on my pc i have 0 packet loss. What is up with this?

    :)
     
    PvP Is So Hard, Oct 1, 2015
    #1
  2. Rusty Pennyy
    Rusty Pennyy Guest
    I have an Open NAT on my x360 but strict on XOne, please help.

    I just got the message when testing my Multiplayer connection on xbox one "You have high packet loss. Your packet loss is 20%. This is high and may be affecting network quality." never gotten that before.
     
    Rusty Pennyy, Oct 1, 2015
    #2
  3. Error 0x801901f4

    Thanks for that info. Please see our Multiplayer Connection troubleshooting guide as it includes steps for issues pertaining to packet loss
    under "You have high packet loss". While your packet loss is not currently high, any packet loss can contribute to any network issues you're experiencing.
     
    Mister Cazador, Oct 1, 2015
    #3
  4. M249 BRAVO
    M249 BRAVO Guest

    Xbox One HIGH Packet loss

    I am unable to even connect to xbox live due to HIGH PACKET LOSS. How much does a PS4 cost?
     
    M249 BRAVO, Oct 1, 2015
    #4
  5. In XBOX One, if you had no problems before and it was working, then likely the high packet loss is solely a problem in the console. I have a business class connection for example-- 0% packet loss, and about 10-12ms on any server . Yesterday, my XBOX one
    (plugged into the same network, in the same was as every other server here-- wired, not wireless) was 0% @ 73ms. Today, it's 78% packet loss at 83ms, while the server next to it is 0% packet loss @ 10-12ms.

    But today, I can't login due to xbox live core signup issues-- which tells me the packet loss indicator is tied to 'phone home' or some other mechanism tied to their core. The high packet loss value is therefore erroneous.
     
    SickAndTiredofPoorService, Oct 1, 2015
    #5
  6. Xbox Live is currently having service issues, because of this your console can't contact the servers which results in high package loss

    You can see the current service status right here
    support.xbox.com/xbox-live-status


    If you still experience these issues after the service issues have been resolved then please create a new post and include the following information

    What Country/State/Province do you live in?

    Modem brand & model number:

    Router brand & model number:

    How many Xbox 360 and Xbox One consoles are connected to this router?:

    Wired or Wireless (for each console):

    Things you have tried:

    Is UPnP Enabled? Yes/No/Unknown:

    Do you have a NAT error? If so, what is your NAT type?:

    Any Error Codes you encounter:

    Who is your ISP? (Internet Service Provider):
     
    FearedNightmare, Oct 1, 2015
    #6
  7. Same here is have been trying to play all day but it's saying I have high packet loss with an open connection.
     
    Sharkdiver-2DDC6B3C-AA93-41DD-9BF8-973E0347E569, Oct 1, 2015
    #7
  8. Zipper Blues
    Zipper Blues Guest

    Xbox One HIGH Packet loss

    I have High Packet Loss which started after I downloaded the Preview dashboard. I cannot connect to the EA server for Fifa 15 at all for the last 3 months. I am located in New Zealand. This is really ruining my Xbox Live experience which ran perfectly until
    3 months back. HELP
     
    Zipper Blues, Dec 7, 2015
    #8
  9. @ Zipper Blues , what kind of modem and router do you have ? Some had issues after the preview and or update...
     
    RobertBuckalew, Dec 8, 2015
    #9
  10. @Zipper Blues

    Since this post is old and already verified by the OP could you go ahead and create your own post so support can be focused on your issue ?
     
    FearedNightmare, Oct 31, 2018
    #10
  11. Rusty Pennyy Win User

    I have an Open NAT on my x360 but strict on XOne, please help.

    I just got the message when testing my Multiplayer connection on xbox one "You have high packet loss. Your packet loss is 20%. This is high and may be affecting network quality." never gotten that before.
  12. SickAndTiredofPoorSe Win User

    Xbox One HIGH Packet loss

    In XBOX One, if you had no problems before and it was working, then likely the high packet loss is solely a problem in the console. I have a business class connection for example-- 0% packet loss, and about 10-12ms on any server . Yesterday, my XBOX one
    (plugged into the same network, in the same was as every other server here-- wired, not wireless) was 0% @ 73ms. Today, it's 78% packet loss at 83ms, while the server next to it is 0% packet loss @ 10-12ms.

    But today, I can't login due to xbox live core signup issues-- which tells me the packet loss indicator is tied to 'phone home' or some other mechanism tied to their core. The high packet loss value is therefore erroneous.
  13. XBF Leo G Win User

    : High Package Loss Internet

    Hello Luiz,

    Thank you for posting on the Xbox forums. We understand that your are experiencing high packet loss on your Xbox One. We have a support articlethat provides solutions for

    high packet loss
    . Some of the solutions for high packet loss may require you to contact your internet service provider for assistance with logging in to your router or managing router settings. Be sure to let us know the results Luiz!
  14. Mister Cazador Win User

    Error 0x801901f4

    Detailed network statistics

    download speed

    42.41Mbps

    upload speed

    5,25

    Packet loss

    1%

    MTU

    1480

    Latency

    170m

    wireless strength

    100%
    Thanks for that info. Please see our Multiplayer Connection troubleshooting guide as it includes steps for issues pertaining to packet loss
    under "You have high packet loss". While your packet loss is not currently high, any packet loss can contribute to any network issues you're experiencing.
  15. Sky Wheels Win User

    How do I fix my issue High packet

    High packet loss on Xbox and don't know how to fix it
Thema:

Xbox One HIGH Packet loss

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