Xbox one Headset stopped working

twaig1690 · Sep 7, 2017

My headset stopped working in the middle of party chat my friends could hear me then I muted headset to answer phone came back unmute headset and my friends could not hear me

I have restared console and have done a power reset but that has not fixed the issue also checked on xbox support pages done most of there steps and still nothing I can't even hear myself either when I record a message I play it back but nothing but silence.

I also unassigned my controller then sign it to guest then back again but nothing

:)

johnmadigan · Sep 7, 2017

headset stopped workiing

hi headset stopped working bought new one not working tried everything on all websites headset works on phone perfect.powered down restarted, unplugged still says no microphone attached

TheMLG Koala · Sep 7, 2017

Headset trouble

i think that the xbox one adapter ruined my 2 headsets as when i was using your the adapter with them they have slowly stopped working, first mic stopped, then they started to only work through one ear and now completely stopped working and will not work
with other devices eg phone or computer

twaig1690 · Sep 7, 2017

I just installed a controller update and that did not help as well I would have edit post but MS edge on xbox one is apile of junk and you lot won't fix it

twaig1690

I just installed a controller update and that did not help as well I would have edit post but MS edge on xbox one is apile of junk and you lot won't fix it

Rxlxk

If the controller is in warranty then I would suggest sending it back due to fault and asking about a new one however if this is not the case then you can purchase an adapter for the xbox headset. I have purchased one once my headset jack stopped working
and it is now working perfectly fine.

Mellizano

This has happened to me now, twice. I got the Titanfall edition Xbox One, about 2 months after I got it the headset out of no where stopped working. I could hear people through it, turn the volume up and down and hear the beeps but the microphone portion
would not pick up my voice. The Kinect would work just fine though. So after that happened I went and purchased the Microsoft issued headset adapter to use Xbox 360 headsets. It seemed to work well for a while until last night. My batteries died on the controller
and when I replaced them with new fully charged ones the headset again stopped working. I was using a Phillips telephone headset which worked on my 360 for 4 years no problem, and used it on the Xbox One with the adapter for about 3 months and it just stopped
working like the original one did. So with frustration, I got my friend to bring over his known working headset and controller, linked it up to my console and tested my microphones and adapter. None would work. I plugged his headset in my controller and it
worked. Okay so you narrow your problems down. It's not your controller, it's not your Kinect or any settings within. So I thought the adapter went bad. Well luckily I had an original Xbox 360 headset that still worked. So I plugged that in to the adapter
and it worked. So right there that tells the adapter didn't go bad. Right away I switched back to my old headsets to see if the problem was still there and to my surprise the headsets did not work. So right now I am still using my adapter with an Xbox 360
headset working fine. So I am completely baffled as to what this issue it. I do not abuse my equipment at all, it just stops working.

SoullessCodith

Headsets are tricky to figure out why they suddenly stopped working. It could be one of the wires in the headset got bent or snapped. It could be that one of the audio input pins got bent.

ShamoShamus

only use the headset that came with my xbox one and it stops working randomly most times works fine. only way to fix it is to do a hard reset which is becoming very annoying to do everytime i want to use my headset during gameplay

Xbox one Headset stopped working