Xbox one headset problem

Discus and support Xbox one headset problem in XBoX on Consoles to solve the problem; I can only hear my friends talking, but when I talk, my friends only can hear some weird noise i have tried the sound test service on skype , I can... Discussion in 'XBoX on Consoles' started by mason123456780, Jul 20, 2016.

  1. Xbox one headset problem


    I can only hear my friends talking, but when I talk, my friends only can hear some weird noise

    i have tried the sound test service on skype , I can only hear weird noise too

    can anyone help me solve this problem?

    THX!!!!!!

    :)
     
    mason123456780, Jul 20, 2016
    #1
  2. Derder6000
    Derder6000 Guest
    Headset adapter issue.

    Hiya,

    I recently purchased the xbox stereo headset adapter so that I could use my turtle beach with the xbox one (its listed as being compatible as long as you have the adapter).

    I updated my controller when I was prompted to so that I could use the adapter the problem is that when I plug my headset in it doesn't appear to be recognized as being able to be used for mic chat.

    I can hear other peoples voices through my turtle beach but can't communicate back with it. The headset that came with my xbox one works fine using a similar adapter(the one attached) so not really sure what the problem is.

    Any ideas/advice much appreciated as its quite annoying having to use the headset that came with the xbox (always preferred TB headsets).

    Thanks Xbox one headset problem :)
     
    Derder6000, Jul 20, 2016
    #2
  3. Certified Headsets not working...cell phone headsets do ?????

    Hello TasteOLead,

    It's my understanding that as part of the
    preview program
    you will want to post to the insider forums . Additionally, submitting

    feedback through the console
    will be the best way to make sure the team is aware that you are having an issue.

    Also, it might be helpful to know when you say "...actual headsets designed to work with XB1", are you referring to the "Xbox One Stereo Headset" ? If so,
    may I suggest you double check "Set up and troubleshoot your Xbox One Stereo Headset" .

    support.xbox.com/en-US/xbox-one/console/xbox-insider-program

    support.xbox.com/en-US/xbox-one/console/xbox-insider-hub-report-a-problem

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    support.xbox.com/en-US/xbox-one/accessories/stereo-headset-set-up-troubleshoot

    Good luck and good gaming,

    SA
     
    greg_window10_installer, Jul 20, 2016
    #3
  4. Dol
    Dol Guest

    Xbox one headset problem

    Hey Mason,

    Could you tell me what mic you are using and if the controller is wired or wireless? Ensure your controller has the latest firmware, if you need help with that go

    Here
    . I would also perform a console
    Power Cycle
    , with the headset unplugged.

    If you are still having problems, come back with results!

    Regards
     
  5. Hey me and 3 more friends have the same problem, only works the audio of our headsets , the microphone does a extrange sound. the consoles just have a year of use. And the chat support said is only an isolated problem of my console, but my friends have
    the same problem.
     
    castgu-5BD26023-2463-4277-85DD-31C1A53B14A8, Jul 21, 2016
    #5
  6. Dol
    Dol Guest
    Hey there castgu,

    Could you try what I have suggested in the other comment above and see if any of those solutions help out. If not be sure to come back with results.

    Regards
     
  7. XBF Erick C Win User

    Headset - can not chat

    Hey there Michael,

    Sorry to hear that your son is running into problems with the headset. Is he attempting to use the same headset at both locations or is it different console, controller, and headset?

    If he is using the same controller or same headset at both places then it is possible that the device itself could be the problem.

    Take a look at the following support articles for helpful troubleshooting steps.

    Give it a try and let us know of any changes.
  8. XBF Steven R Win User

    Headphones won’t stay connected

    Hey there MJ!

    Sorry to hear that you guys are experiencing difficulty.

    It could be a couple of things, depending on the brand of headset. Generally, the steps outlined in

    Xbox One Chat Headset troubleshooting
    would help with resolving most headset problems, so I would try those out if you haven't already.

    Also, if it's some third party headset, it might help to get a Xbox One Headset Adapter, as it was designed to help with compatibility problems of any sort.

    Hope this information was helpful.

    Thanks for reading!
  9. XBF Jasmine Z Win User

    Headphones not working after battery change

    Hi Nicholas,

    If the headset is not working here are a few things to try:

    Xbox One Chat Headset troubleshooting

    Also, what type of headset is it? Do any other controllers work with the headset? Are other people able to hear or is it a problem with both hearing and speaking using the headset?
  10. Harrissment Win User

    Will the Xbox One have diffrent headsets?

    You get the new headset with the Xbox one, so not problems!
  11. MoCt Win User

    Controller Update for Stereo Headset Adapter Fails

    Just bought a brand new titanfall edition controller and had the same problem. The controller refused to update with the xbox stereo headset hooked up. Looks like it's the headset/adapter that is the problem. I'm going to return the headset and try a different
    one.
Thema:

Xbox one headset problem

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