Xbox one headset problem since April update

Discus and support Xbox one headset problem since April update in XBoX on Consoles to solve the problem; Over the past week since the April update my Turtle Beach x12 headset has not been working with my xbox one. I have tried updating my controller and... Discussion in 'XBoX on Consoles' started by ASAP C0N, Apr 16, 2015.

  1. ASAP C0N
    ASAP C0N Guest

    Xbox one headset problem since April update


    Over the past week since the April update my Turtle Beach x12 headset has not been working with my xbox one. I have tried updating my controller and headset adapter but it did not fix anything. I can hear my friends but they cannot hear me. I have also tested
    my mic on xbox 360 and it worked fine. Does anyone know how I can fix this?

    :)
     
    ASAP C0N, Apr 16, 2015
    #1
  2. Controller disconnects often while playing Titanfall

    Since I cleared the MAC through the network settings (it will reboot your system automatically) I've played about 8 total hours over 3 days and have not had one disconnect. This seems to have temporarily fixed the problem.

    Also, there is a second controller update coming to the X1 according to the following article:

    www.engadget.com/.../xbox-one-april-update-details

    Hopefully, this will remedy all of the headset adapter issues.
     
    TowableBadge689, Apr 16, 2015
    #2
  3. Stereo Headset and Adapter Issues

    "As of the April 2014 Xbox One System Update, the firmware update for the controller and stereo headset adapter has been updated and includes significant improvements to audio quality with the Stereo Headset Adapter and the process of updating controllers.
    If you have taken the update previously and are having issues with your stereo headset adapter, please update your controller again with the latest Controller Update. You can update your controller by going to Settings, System, and then Controller update."
    -- from bottom of page linked below:

    support.xbox.com/.../update-controller-for-stereo-headset-adapter

    It is now April and still no update. So this means by the end of April?
     
    sightIiIpicture, Apr 16, 2015
    #3
  4. THE420BADGUY
    THE420BADGUY Guest

    Xbox one headset problem since April update

    So if everybody is having problems with their headsets why isn't Microsoft sending out new headsets?? Instead they expect me to pay for a new one so I can have the same problem? I'm furious this is just wrong!!
     
    THE420BADGUY, Apr 16, 2015
    #4
  5. ASAP C0N
    ASAP C0N Guest
    All of my friends mics work fine I can hear them but they cannot hear me
     
    ASAP C0N, Apr 17, 2015
    #5
  6. qudeenz360
    qudeenz360 Guest
    me too, using PX51.. RF Transmitter NO POWER after update... Xbox one headset problem since April update :(
     
    qudeenz360, Apr 20, 2015
    #6
  7. Hey everyone!

    Sorry to hear about the headset issue! I can definitely understand how frustrating that could be. We are currently looking into this issue here. Please try the steps that I have
    suggested in that thread and be sure to let us know the requested information. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #7
  8. qudeenz360 Win User

    Xbox one headset problem since April update

    me too, using PX51.. RF Transmitter NO POWER after update... :(
  9. ASAP C0N Win User

    Xbox one headset problem since April update

    All of my friends mics work fine I can hear them but they cannot hear me
  10. Mister Quimby Win User

    Xbox one headset problem since April update

    Hey everyone!

    Sorry to hear about the headset issue! I can definitely understand how frustrating that could be. We are currently looking into this issue here. Please try the steps that I have
    suggested in that thread and be sure to let us know the requested information. Thanks in advance!
  11. THE420BADGUY Win User

    Xbox one headset problem since April update

    So if everybody is having problems with their headsets why isn't Microsoft sending out new headsets?? Instead they expect me to pay for a new one so I can have the same problem? I'm furious this is just wrong!!
  12. TowableBadge689 Win User

    Controller disconnects often while playing Titanfall

    Since I cleared the MAC through the network settings (it will reboot your system automatically) I've played about 8 total hours over 3 days and have not had one disconnect. This seems to have temporarily fixed the problem.

    Also, there is a second controller update coming to the X1 according to the following article:

    www.engadget.com/.../xbox-one-april-update-details

    Hopefully, this will remedy all of the headset adapter issues.
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Xbox one headset problem since April update

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