Xbox one headset not working

Discus and support Xbox one headset not working in XBoX on Consoles to solve the problem; So I haven't had much issues until now. My headset was working perfectly a few hours ago but now I am unable to chat to my friends in party or game... Discussion in 'XBoX on Consoles' started by Qualedog, Jan 10, 2016.

  1. Qualedog
    Qualedog Guest

    Xbox one headset not working


    So I haven't had much issues until now. My headset was working perfectly a few hours ago but now I am unable to chat to my friends in party or game chat. The headset isn't registering my voice. The mute button and volume buttons are both fully functional,
    yet my voice can't be heard. Hard resetting and resyncing the controller to the console has made no difference.

    :)
     
    Qualedog, Jan 10, 2016
    #1
  2. Mic problems on my brand new Xbox One

    my mic on my xbox one headset is not working ,i a new headset still not working..........come on fix it MS!
     
    LumbarSinger498, Jan 10, 2016
    #2
  3. Headset mic not working party chat blocked code0x80072EE7 after hard boot

    Hi sons xbox one headset mic not working new set hard booted console told us party chat blocked also checked enforcment no issue code 0x80072EE7 can you help on headset he can hear friends but mic not working
     
    TrainedArcher70, Jan 10, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Xbox one headset not working

    {Parity}, Jan 10, 2016
    #4
  5. Qualedog
    Qualedog Guest
    According to my accounts previous sanctions there is no mention of a communication ban. I was able to communicate perfectly, left and came back online and now my voice can not be heard through the mic. I can hear everyone else speak through the headset and
    all of the buttons are fully functional as I mentioned.
     
    Qualedog, Jan 10, 2016
    #5
  6. StevenBM
    StevenBM Guest
    Please try these steps

    Restart your console by going to Settings > Power & Startup > Restart Now

    ◾Please use our Troubleshoot parties on Xbox One support page for me, and verify you have done all these steps

    ◾Also attempt our NAT troubleshooter to see if that may help you out

    ◾Pass the troubleshooter links off to your friends, too

    ◾Try out a wired connection directly to your modem

    I understand that you have Open NAT (or may have it) right now, however the NAT troubleshooter step is required before we are able to continue.

    If those do not help you, please update your controller by going to Settings > Devices & accessories > Select your controller > Update (if available). Follow the instructions there, and then post back with what firmware version your controller is on. You
    can see this on the controller page, and it should be 1.2.2236.0.

    The Nat troubleshooter is here http://support.xbox.com/en-US/xbox-one/networking/nat-error-solution
     
    StevenBM, Jan 10, 2016
    #6
  7. Qualedog
    Qualedog Guest
    I have tried the troubleshooter for nat, my nat is open.

    I have updated my controller

    I have restarted my console

    I have cleared the cache of the console

    The microphone ring doesn't light up when I speak so it's not registering my voice. The issue isn't with everyone else but rather it's with my headset or controller.
     
    Qualedog, Jan 10, 2016
    #7
  8. Qualedog
    Qualedog Guest

    Xbox one headset not working

    To update: I have re-synced my controller to the console and deleted and redownload my profile too. No change when I speak the circle does not light up and my voice isnt picked up by the mic
     
    Qualedog, Jan 11, 2016
    #8
  9. I'm having this same issue. I've gone though great lengths to get this fixed. I've contacted xbox support at least a dozen times.

    Things I've Tried:

    -Hard Reset xbox

    -Restore Factory Settings

    -Getting a new stereo headset adapter for my 2 older controllers

    -Buying 2 new controllers with built in headset jacks

    -Updating controllers

    -Removing gamer account from xbox then restoring

    -Opening ports

    -Setting DMZ to xbox

    -Wired and wireless connections

    -Trying another gamer tag

    -Reset network cache

    -Xbox headset, Beats, Apple earbuds

    -BUYING A BRAND NEW XBOX

    I literally went and got a new xbox and it's still not working. Here's the kicker - I can chat though my Kinect when a headset isn't plugged in. If I click the volume buttons on my Beats or Apple headphones people can hear the clicking. In the party window
    it shows a headset icon. The headset for chat option is on and nothing is muted. If I can talk through the Kinect that makes me think it cant be a network issue. I have no idea what else I could possibly do.

    After chatting with xbox reps for hours at a time they either blame the hardware (2 brand new xbox not working correctly???), faulty headset (ive tried multiple) or they tell me to call the ISP and the ISP just puts it back on xbox. I'm fresh out of ideas
    here
     
    WeeWeeeNoodle, Jan 11, 2016
    #9
  10. Cyphnx
    Cyphnx Guest
    Having the same issue here. It was working earlier and went out. Not sure what just happened. It happened after i updated yesterday though
     
    Cyphnx, Oct 31, 2018
    #10
  11. Lady Nataleigh Win User

    Can I use USB Headset on the Xbox one

    USB headsets do not work with Xbox One. The only ones that will work are ones that use a 3.5mm jack with the controller or one of their (Xbox) certified headsets.
  12. whiteandshiny Win User

    headset stopped workiing

  13. Christyna64 Win User

    Headset connection Issue

    Is the headset compatible withe Xbox One? Some headsets work with PC but not with Xbox One.
  14. Skwurt Reynolds Win User

    Does anyone know if the Xbox one will have any audio adapter of some sort?

  15. SP4C3C0WB0Y84 Win User

    Turtle beach question?

    None of the current gen TB headsets will work with the Xbox One. Wait for TB to release the Xbox One headsets and buy one of those.
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Xbox one headset not working

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