Xbox One headset mic not detected

The Xbox system does not detect the mic and there is no sound coming out of the headset.

When connecting to a PC or phone the headset has sound. Although I did not test the microphone to see if it was detected at all. I will attempt that later

I still think the issue is with the Xbox one S controller that originally came with the console.

Hi Majestic,

Thanks for coming to the forums. If you are showing the Mic symbol with line through it on the home screen. This means the mic is not being detected. We recommend trying to

update the controller with the headset plugged in.

Thanks,

Brad

If the game doesn't detect the Mic, then it won't work. Alternatively you can connect your Xbox headset mic to your controller and use that for some Guitar Hero titles.

XBF Erick C,

I'm also running into this issue. I have a gaming headset that had fully functioning audio and mic for several weeks. One day my xbox one s stopped showing that a headset or mic was detected. In the upper right corner of the dashboard I show a mic with
a slash through it. I have tried 2 different controllers and 4 different headsets with mics. None are being detected. No sound, no mic. I have followed several online instructions from full power cycles, checking the mic on setting, checking the audio
output headset audio checkbox, and clicking the start party option under user icon from the dashboard. So far nothing changes the mute (mic with a slash) icon in the upper righthand corner back to a headset icon. What am I missing? Also, just to cover all
bases, both controllers are fully functioning with new batteries and are fully updated. All headsets have been checked on other devices and are fully functional. Please help!

Hi!

Everything is resolved. It can be a problem related to privacy settings.

Check the settings as specified in the
troubleshooting.