Xbox One headset issue

Discus and support Xbox One headset issue in XBoX on Consoles to solve the problem; This is very frustrating. At first I thought it was the headset or controller it self so I change batteries , still nothing. Unplug the system , still... Discussion in 'XBoX on Consoles' started by sozkilla, Jan 14, 2014.

  1. sozkilla
    sozkilla Guest

    Xbox One headset issue


    This is very frustrating. At first I thought it was the headset or controller it self so I change batteries , still nothing. Unplug the system , still nothing. Mess with network settings still nothing. I can chat with the Kinect fine, but I put the headset
    one and talk and people hear me for one second in the party then nothing. I can hear everyone fine but they can't hear me. I saw a video on YouTube launching the game first then turning party chat on then inviting people and it worked for him. So I try that
    and it works when no one is in the party (green light glows when I talk) once someone joins the party it stops working. Any solutions

    :)
     
    sozkilla, Jan 14, 2014
    #1
  2. vtrmart
    vtrmart Guest
    vtrmart, Jan 14, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Headset Issue ( Xbox One )

    Ok, try holding the power button on the console for 10 seconds until it shuts down. See if that fixes it.
     
    onyxishere, Jan 14, 2014
    #3
  4. Xbox One headset issue

    I had the same problem... Have you tried ( I know it sounds stupid) just jiggling the pad a little? Worked for me... Could also be that he has his party chat set to mute all which is easily done.
     
    About500Rabbits, Jan 14, 2014
    #4
  5. SwampDawgg
    SwampDawgg Guest
    Also, check to ensure that the mute all feature is not active when you lauch a party lobby.
     
    SwampDawgg, Jan 19, 2014
    #5
  6. Might be a little late, but also make sure that the kinect can see your controller, and is recognizing you as your profile.

    To do this from the home page, press the start button (left of the X key) and go down to settings, then go to kinect, if the kinect see's you and has your profile pic above your head, show the kinect you have the controller in your hand, and press the mute
    button on the mic while pointing it at the kinect as some sort of remote.

    I know it can be frustrating that the kinect has to see you and your remote with the mic plugged in for it to work, but its just one of those features that are built in to enable better use of the xbox one in a large setting.
     
    Orzlar-BB941406-F404-46B4-881B-46BBD93BA0ED, Jan 29, 2014
    #6
  7. Im Damocles
    Im Damocles Guest
    If that happens goto your gamer picture on the top left corner on the home screen and resighn in.
     
    Im Damocles, Oct 31, 2018
    #7
  8. XBF Crystal P Win User

    cannot hear from headsetm also a mute icon top right corner of TV

    Hi there Elise,

    Thanks for reaching out. I'm sorry to hear about the issue with the headset and the mute icon on the home screen on the Xbox.

    I recommend to take a look at the following articles:


    If the issue persists, try the Microsoft Headset Adapter to help make the 3rd party headset compatible with the Xbox One. Currently our team is working on a fix to help align 3rd party headsets.

    Hope this helps.
  9. XBF Crystal P Win User

    Both headphones and Controllers stopped working with the 3.5mm jack not detected on Xbox One S. HELP PLEASE.

  10. Shaneblack82 Win User

    I am about to lose it

    Third party companies produce headsets for Xbox one if the headset is a third party product you would have to contact that company for warranty issues. Only if the headset is an actual xbox produced item would it be an xbox issue.
  11. XBF Crystal P Win User

    Problem with a headset

    Hey there Nando,



    Thanks for the update with the issue with the headset on the Xbox One Controller.
    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Headset with another device, such as a laptop, to see if the headset is working.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.

    Try this out and let us know the results.
  12. XBF Leo G Win User

    filtrage par adresse mac [Edit - Translation] - mac address filtering

    Hello Yousef,

    Thank you for keeping us updated. Which headset are you using? The
    Xbox One Chat Headset Troubleshooting
    article can assist with any headset issues. We recommend utilizing this article to resolve the issues.
Thema:

Xbox One headset issue

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