Xbox One Headset Doesn't Work?

So I got myself the Xbox One around the holidays and of course wasted no time hopping on to enjoy the games I had gotten with it. But of course, with the release of games like Titanfall (which came out today), I wanted to be able to talk to my friends while
in-game. I've found that my headset doesn't work whatsoever, or at least not in any way that would prove useful. Whether in a party or in public chat, my headset picked up no sound. When plugged into my controller, there was the usual light sound in the background
that all headsets have, that slight fuzz or whatever you'd decide to call it. I can use the volume controls on the headset when plugged into the controller and I do hear the beeping sound when it is at maximum volume, but whether it is muted or not, I can
not be heard through it, nor can I hear others through it. I have switched my controller to my spare and came to the same results. My settings allow for me to talk to 'Everybody' with voice and text chat, so the issue isn't under my settings. I have looked
through all of the help suggestions there are in the Help Desk and come up with no solutions. I don't see how dirt would have gotten into the headset, as I have kept it clean, unused, and packaged. I have tried turning off my Kinect and even unplugging it
to come up with the same results. Where does the issue lie? Is there some problem with the headset? Or some problem with my controllers? Or does the issue stem from some setting or set-up issue in the Xbox One console itself?

:)

 

Xbox one mic problem

Try troubleshooting your headset first. If that doesn't work let us know!

support.xbox.com/.../wired-headset-help

 

Xbox One controller headset doesn't work

Hi!

I tried to search on the internet a solution, but everywhere I found, that the controller out of the box working with 3.5mm headset. The controller have 3,5mm jack port. But, when I pluged the headset, nothing happens...

Maybe, that some settings are wrong? If someone has met a similar problem, thank you for your help!

 

The same problem here, I have read in external forums all around the world that are having this issue with the headset!, It's ok to play with them, but you can't talk in a party, I hope xbox support solve this problem fast

 

The issue is that mine doesn't output or receive input from outside the headset itself. Like, I can't hear people through it, but I can hear the beep from the volume button. It's not just party chat, it's everything. I just read that someone has been through
three headsets, all new, that had the same problem. Like, that's absolutely ridiculous.

 

I'm having the same problem right now. i can hear all my friends though the tv but not the mic. feeling left out right now. ;((

 

Dungeonkeeper...did you install the controller update? I have this same problem but I am pretty sure it didn't start until after I updated the controller the other day. I tried to do the update again, and I noticed it said to have the headset connected for
the update... which I may not have done. So I connected the headset and tried to update again, but it just says it is already updated... No clue what to try next.

 

I don't really know. I know there was an update for the Xbox itself, but I didn't really read what for. I was half-asleep at the time because it was late. I even fell asleep during that update a few times. All I really know is that the core functions of
the headset don't work (ie: communications), but the speaker inside the ear-piece is working fine in that I can hear the beeping from raising the volume on the headset to max.

 

Did you ever figure this out? I am still having a similar issue but more related to party chat.

 

Sign out then sign back in on your xbox one. See if that helps. This fixed my issue. Auto login bug?

 

Update the controller with the headset plugged in