Xbox one headset adapter quit working after a few months

If your Xbox one Controller doesn't work or gets disconnected after you plug in your Stereo Headset Adapter, unplug your adapter,
and then update your controller without the adapter. After the controller is updated, insert your Stereo Headset Adapter back into the controller.

The headset I returned was the original headset that came with the xboxone. The new headset is the microsoft xbox one stereo headset with adapter. I will look into the router issue. Its just strange it works after restarting the xbox a few times.

Sniffles: I'm usually already signed in, but next time I try I will allow the kinect to see I have my controller.

I've had two Turtle Beach headsets and had problems with them both. The wires would always get tangled up and one of the speakers would quit working. I got a Tritton Trigger headset a few months ago and it works fine to this day.

This has happened to me now, twice. I got the Titanfall edition Xbox One, about 2 months after I got it the headset out of no where stopped working. I could hear people through it, turn the volume up and down and hear the beeps but the microphone portion
would not pick up my voice. The Kinect would work just fine though. So after that happened I went and purchased the Microsoft issued headset adapter to use Xbox 360 headsets. It seemed to work well for a while until last night. My batteries died on the controller
and when I replaced them with new fully charged ones the headset again stopped working. I was using a Phillips telephone headset which worked on my 360 for 4 years no problem, and used it on the Xbox One with the adapter for about 3 months and it just stopped
working like the original one did. So with frustration, I got my friend to bring over his known working headset and controller, linked it up to my console and tested my microphones and adapter. None would work. I plugged his headset in my controller and it
worked. Okay so you narrow your problems down. It's not your controller, it's not your Kinect or any settings within. So I thought the adapter went bad. Well luckily I had an original Xbox 360 headset that still worked. So I plugged that in to the adapter
and it worked. So right there that tells the adapter didn't go bad. Right away I switched back to my old headsets to see if the problem was still there and to my surprise the headsets did not work. So right now I am still using my adapter with an Xbox 360
headset working fine. So I am completely baffled as to what this issue it. I do not abuse my equipment at all, it just stops working.

The headset adapter is an interesting idea, however, the two controllers are fairly new, with one of them ordered from Microsoft during the summer of 2019. They both worked fine until about 2 months. I replaced the headset with a new one, it worked for
a few days, then stopped but it is not the headset that isn't working. The XBox One S does not show the volume adjustment bar. I am sure that must be the problem.

I have tried updating the firmware, but they both say that they have the latest update.