XBOX ONE Headset Adapter (Problem)

I have plugged it in all correctly with my Turtle beach PX21 but when i play games i can only hear the actual audio. And to turn volume up I have to use the Chat volume on the turtlebeach Box :S.

For example, Turtle beach can be used for hearing things in certain directions. This is not working for me. im just hearing stranded audio

:)

 

Headset adapter issue.

Hiya,

I recently purchased the xbox stereo headset adapter so that I could use my turtle beach with the xbox one (its listed as being compatible as long as you have the adapter).

I updated my controller when I was prompted to so that I could use the adapter the problem is that when I plug my headset in it doesn't appear to be recognized as being able to be used for mic chat.

I can hear other peoples voices through my turtle beach but can't communicate back with it. The headset that came with my xbox one works fine using a similar adapter(the one attached) so not really sure what the problem is.

Any ideas/advice much appreciated as its quite annoying having to use the headset that came with the xbox (always preferred TB headsets).

Thanks

 

What aftermarket headset?

heres the headset adapter announcement

Xbox Live's Major Nelson » Xbox One Stereo Headset and Headset Adapter Details :

 

Have you checked your audio settings on the console?

 

You have to turn the game audio down to zero on the adapter, basically press the chat button on the adapter unroll you hear a double beep.

The reason for this is that the Xbox One is sending the game audio and chat audio through the adapter. Your also getting the surround sound through the Turtle Beach transmitter. So if you don't turn the game audio down through the chat adapter you'll get
stereo and surround sound in your headset.

 

im still stuck. anyone else know. i don't know what you mean shaggy

 

Have you updated your controllers firmware?

 

I was having an issue for weeks using my TB X42s with the stereo headset chat adapter because I couldn't hear anybody else talk through them (although the game sound came through just fine). I fixed it by replacing my headset's chat cable.