Xbox One Headset Adapter - How do you turn game and chat volumes down individually??

Do you have a chatpad adapter on it? As they have the ability to also lower volumes,

Also your headset itself may have the option to turn down just one set of volume. So either chat or game.

While looking at the Microsoft chat adapter you will see five buttons from the left to the right. Game Volume button, Chat Volume button, Mute button, Volume up button and Volume down button. Pressing the button with the little controller symbol will let
you control the game sound volume. The button with the little person symbol will let you control the chat volume. To turn the chat or game sound up or down press the corresponding button and then use the volume up/down to tune the sound to your liking.

Press the party button multiple times on the adapter

I think what needs to be done to get rid of the actual game volume and only have chat is hold the person symbol until it beeps. this is supposed to only use chat. Per Xbox support. They really have no idea though

I recently purchased the turtlebeach xp 510 because turtlebeach confirmed them to work with the xbox one adapter. They even had a promo months before the adapter was being released as a buy a current gen headset and update to next gen for free. So I picked
up two adapters from Game Stop, one for myself and a friend of mine who owns the xp 400 (also a confirmed working along with promo). After updating everything all work well but I quickly noticed the problem even though the adapter provides the intended game/chat
volumes. The issue is that this adapter was made for wired headsets that dont have their own game/chat controls. The xbox one handles the sound processing and the adapter handles the levels for the wired headsets. The xp 510 are a wired or wireless headset
but also processes sound both analog and digital through an RF transmitter. Which works with the adapter but the issue arises because now both the turtlebeaches and xbone adapter are handling the game volumes. This creates a sort of hall sound effect in the
headset. If I turn down the game volume on the turtlebeaches (its a small wheel on the left earcup) and use the adapter for the game volume, the sound is not great. It sounds almost the same as using the headset on the xbox 360. That is not good as I want
the best sound quality from the xbox one using the optical port to the transmitter. To achieve the best quality I do the opposite. Turn down the adapter game volume, turn chat all the way up and use the turtlebeach game volume. Makes sense right? No. When
doing this in a party I noticed the chat level is lowered in the headset even though its at the max setting on the adapter(it beeps) so to fix I have to turn down the game volume level on the headset. Once I exit the party the volume levels increase. What
this boils down to is I cant get the right chat/game volume mix, one is louder than the other and vice versa. This is because both the headset and adapter both have game volume settings. I see two options for fixing this. Microsoft can and should have made
the adapter like the xbox one chat headset which only has chat volume or release an update with the option to disable the game volume through the adapter and allow headsets with game volume settings to be used to get the best audio settings. It seems as if
Microsoft fixed the major issue and that was not being able to have chat through to the headset but created a new problem with the game audio which was fine from the beginning. Why do we need to control game audio from the adapter when most headsets people
are using already handle this. Even if they dont have volume controls, either the tv, audio reciever and in game menu settings can be adjusted. This has turned out to be way more complicated than it should be and with Titanfall lauching in a couple days, I
wont be able to use any custom sound presets or have the full immersive experience I was looking forward to. I should have just bought a cheap stereo headset that would work with this flawed accessory.