Xbox One has white light but won't turn on

Discus and support Xbox One has white light but won't turn on in XBoX on Consoles to solve the problem; I've tried everything, pulled out brick on both sides after 10 second reset, wait 30 seconds and turn on. After about 10-15 times, the console may have... Discussion in 'XBoX on Consoles' started by Dogpigfish, Jun 12, 2015.

  1. Dogpigfish
    Dogpigfish Guest

    Xbox One has white light but won't turn on


    I've tried everything, pulled out brick on both sides after 10 second reset, wait 30 seconds and turn on. After about 10-15 times, the console may have just turned itself on fine and works, but the next day it starts all over again. IT IS PLUGGED DIRECTLY
    INTO WALL SOCKET AND HAS PLENTY OF POWER, THE POWER BRICK IS WHITE!!! It is 3 months old. White light will turn on, but nothing on the display. Yes, I did the display 5 second reset thing many times. Worked fine until about a month ago. It's a new console.
    Why is it not working? I baby this thing and rarely play it, why all of a sudden has it stopped working? Should I send it in?

    :)
     
    Dogpigfish, Jun 12, 2015
    #1
  2. Xbox One controller won't turn on

    So I got this Xbox One custom controller white front black back black and white buttons well about 4 months after buying it it stopped working so I hooked it via USB to the Xbox and held the back and start buttons and the light on it flashed and went black
    and the light still won't turn on but it works buy only wired unplugged through battery it won't turn on please if there is any way to fix this please tell me.
     
    ASSASSINARBITOR, Jun 12, 2015
    #2
  3. Xbox One Won't Turn On, Makes Power On Noise and Briefly Lights Up

    Just as the title says. My Xbox One won't turn on. The power brick is orange and then briefly turns white when I press the emblem button. It makes the power on noise and briefly lights up, but then nothing. Please help!
     
    tommythunders, Jun 12, 2015
    #3
  4. Hordie
    Hordie Guest

    Xbox One has white light but won't turn on

    Hi Dogpigfish,

    Sorry you're having issue with your Xbox sending a display signal. When it's on do you hear any audio if you move your controller around? I would also try another HDMI cable to see if that perhaps is the culprit. Do you have another port on your television
    to test? If you've changed cables and ports, the next step would be to try another TV. If this happens on another TV with 2 sets of cables, then let us know so we can figure out the next steps for you. Also..... you mentioned in your other post that you did
    the reset on your display settings. Did you actually hear the beep? Please let us know that as well Xbox One has white light but won't turn on :)
     
    Hordie, Jun 12, 2015
    #4
  5. Dogpigfish
    Dogpigfish Guest
    The controller won't connect unless the console turns on. The console shows white, but it doesn't show on the screen or allows the controller to connect. A few times I've let it run for 15 minutes just to see if it needs time to boot up. As I mentioned,
    after a few times of resetting it will startup, but it can take half an hour.

    It always makes the right sounds, the ding occurs when I hold the power and eject symbol. I touch the white logo when it's on and it makes the power down sound (but never turns off). I touch it to turn it on and it makes the power on sound, all things show
    white but it seems to not startup. It can't be a display issue because it displayed fine before and every 10 to 15 times I do rest it, it starts up fine.
     
    Dogpigfish, Jun 12, 2015
    #5
  6. Dogpigfish
    Dogpigfish Guest
    Oh, I changed the cable several times, but of the three cables I've used the issues remain the same. The hdmi cables work fine on the ps4 and wii u. It's the Xbox that doesn't seem to startup anymore.

    Yesterday I switched it to another 1080p tv, but the process remains the same. 10-15 resets before it effectively turns on. When I do get it on, is there a setting I can change that will stop these issues? I turned auto updates off yesterday. Thought that
    might help (maybe the system is syncing???).
     
    Dogpigfish, Jun 12, 2015
    #6
  7. Dogpigfish
    Dogpigfish Guest
    There's two ports on the tv. I've switched it to one and then the other. The tv works fine, it's the Xbox hardware. I've been at this over a couple weeks trying to fix it. Any settings I can change so that it works normal like it did a month ago?
     
    Dogpigfish, Jun 12, 2015
    #7
  8. Xbox One has white light but won't turn on

    Hi Dogpigfish In settings/display and sound is tv connection set to auto connect, Have you ticked the allow 50HZ.
     
    GrowlingYapper, Jun 12, 2015
    #8
  9. Odd Gong
    Odd Gong Guest
    There are more and more people having this issue. None of what they tell you will work. I'm waiting for them to honestly address the issue.
     
    Odd Gong, Jun 12, 2015
    #9
  10. Dogpigfish
    Dogpigfish Guest
    I tried switching the 50 hertz thing on and off a couple days ago. That won't resolve the issue. I've switched the tv again, but Xbox runs but never displays on the tv. Does this have to do with an update or something? Why did it go from working to doing
    all this crazy stuff? The wife is livid. Does anybody care?
     
    Dogpigfish, Jun 12, 2015
    #10
  11. Dogpigfish
    Dogpigfish Guest
    Probably not the resolution I was hoping for, but when I switch the console to 720p, it works. Printed my shipping label, but then after 15 resets it worked again. Once switched to 720p the console started working again. It seems that's the resolution since
    their recent updates. Hopefully they'll get that fixed in the future, but I can care less as long as it turns on and the wife is happy. Tried turning it on and off and it seems to have resolved itself. The controller works again. This all seems so crazy. Thanks
    for your suggestions and thoughts.
     
    Dogpigfish, Jun 12, 2015
    #11
  12. Dogpigfish
    Dogpigfish Guest
    Lasted about a day and now back to doing what it was doing again. Can't get the thing to start. My guess is this was all part of the recent update. Can anyone else confirm? Why can't they diagnose these problems over the Internet? Either way, I'll be sending
    in my new console for repairs. For as much time I wasted I really hope they make amends.
     
    Dogpigfish, Oct 31, 2018
    #12
  13. gds1972 Win User

    My power supply

    I'm pretty sure when first plugged in my one has always briefly displays a white light and then turns orange.
  14. xRIP Assassinx Win User

    4 red rings

    I have the older white pro console. I think the power supply is done because the light keeps blinking and it's making a clicking noise. The xbox won't even turn on
  15. {Parity} Win User

    defective xbox one from amazon

    The power supply should always have a light on it.

    Orange light on power supply/no light on Xbox One = Xbox One is off

    White light on power supply/no light on Xbox One = Xbox One is in standby (charge controllers, download updates, etc.)

    White light on power supply/white light on Xbox One = Xbox One is on
  16. MP 3000 Win User

    Instant On, but booted to logo screen?

    My XBOX ONE is doing the same thing on a daily basis. I turn it off, the white light is on on the power brick, and everything is as it should be. I come back a hour later and the light is orange :-/ this has happened nearly every day for the past month.
  17. TangentialShark Win User

    Xbox logo light stays on even when console is off.

    [quote user="Borss39"]

    Change power mode to power saving.

    [/quote]

    Actually, the "instant-on" mode has nothing to do with his problem. My Xbox One has been in "instant-on" mode for 3 days and not once has the white light turned on.
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Xbox One has white light but won't turn on

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