Xbox One green screen startup animation for 10+ minutes followed by plain black screen

Thanks, I did do the factory reset and the console is up and running again. I do have to re-install everything but the data seems to be there for all my games and stuff, just need to sync with the almighty cloud. Thanks again KalawangBoy!

That is great news. Thanks for posting back with your results. I will help other users in the future. Happy Gaming!

Hey there!

Xbox One green screen startup animation for 10+ minutes followed by plain black screen - this issue is know if the console is not updated correctly.

The best thing that I'd do with this is to do an How to use the Offline System Update Diagnostic Tool on Xbox One and I've chosen the Restore Factory Defaults File, my system went back, however I will need to download all my games again, but don't worry
all the saved games on your console will be able to sync again since you're using an Xbox One Console/

Here's the Link :
support.gtm.xbox.com/.../offline-system-update-diagnostic-tool

Thanks and God Speed.

Hi Niteblew,

When you start the Xbox One console after rebooting, you expect to see the green Xbox startup animation screen. During the startup animation, your console runs a full system check on all hardware components, validating the firmware
and the operating system. This is very similar to the way a PC starts. The startup animation screen can take several minutes before transitioning to the next screen. If the system check fails to run the startup animation three times in a row, the console is
flagged by the system as “do not run.” This will block the startup animation from running, and in its place you'll see a black screen.

In order to determine your troubleshooting steps, after pressing the Xbox button you'll need to leave your console on this black screen for at least 10 minutes.
A black screen doesn’t always mean that there’s an error. The system checks described above run in the background and can take several minutes to complete. This may appear to be an error since you'll only see a black screen, but it can be completely normal
except for the absence of the green startup animation screen. If after 10 minutes the screen remains black, you should attempt an offline system update (OSU).

To use the Offline System Update, you'll need:

• A Windows-based PC with an Internet connection and a USB port.
• A USB flash drive with a minimum 6 GB of space formatted as NTFS.

Further instructions on how to complete an OSU and the required files to download can be found

here.

If this also fails, then you would need to get a new console. I hope this helps!

Hi JasonX8

I'd be happy to explain why this issue occurs and provide a solution that will hopefully resolve this startup problem. When you start the Xbox One console, you expect to see the green Xbox startup animation screen. During the startup animation, your console
runs a full system check on all hardware components, validating the firmware and the operating system. This is very similar to the way a PC starts. The startup animation screen can take several minutes before transitioning to the next screen. If the system
check fails to run the startup animation three times in a row, the console is flagged by the system as “do not run.” This will block the startup animation from running, and in its place you'll see a black screen.

In order to determine your troubleshooting steps, after pressing the Xbox button you'll need to leave your console on this black screen for at least 10 minutes.

Note: A black screen doesn’t always mean that there’s an error. The system checks described above run in the background and can take several minutes to complete. This may appear to be an error since you'll only see a black screen, but it can
be completely normal except for the absence of the green startup animation screen.

If you have waited over 10 minutes and the screen does not transition, try booting up the console in the following way:

• 
  
  1. If there's a disc in the Xbox One console, eject it.
  2. On the console, press and hold the Xbox button for 10 seconds to turn off the console. Unplug the power cord and wait 5 minutes.
  3. Re-connect the power cord. Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before
     the second beep. DO NOT LET GO until the second beep occurs.
     
     Note If you have an Xbox One S All-Digital Edition, you’ll need to press and hold the Xbox button and the Bind button instead, as your console does not have an Eject button.
     
     In either case, this will boot your console in low resolution mode (640 × 480). To reset this setting, press the Xbox button to open the guide. Go to System > Settings > Display & sound > Video output,
     and then select the resolution you want from the Display dropdown.
     

Please give this a try and then let us know if the console continues to experience this startup issue.