Xbox one green screen crash. Factory reset failed

Hello scottbrown615,

Thank you for your post. I understand you are experiencing an issue with your Xbox One. To troubleshoot this, please follow the steps on this page:

Perform an Offline System Update.

I hope this helps.

im also having this problem today my xbox one s has been getting stuck on the green screen of death and when it boots up the dash freezes all the time and my games have been crashing a lot so i have decided to factory reset it and now im stuck on 50% preparing
console screen hour and a half i have been stuck on this screen

My xbox one s goes to green screen on start up and is slow, sometimes it will go to the home screen, but will not let me do anything else (games, apps,etc.). I have tried a soft reset and hard reset but it just goes blank then sometimes back to
the green screen! Is my console done for? Please help!!

Factory reset or offline update

Nope... it was the "green screen of death"!! Factory reset

So far I never seen that happening, what did you do?