xbox one ゴールドメンバーシップ　二重契約 [Translation - xbox one Gold Membership Double Contract]

PremixedPond628 · Sep 28, 2019

一台のxbox one のゲーマータグ1と2で、誤ってそれぞれ同日にゴールドに入してしてしまいました。１つは3ヶ月、もう一つは1ヶ月です。自動的に合算されて4ヶ月分になるのでしょうか？あるいは重なった1ヶ月はダになってしまうのでしょうか？

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[Translation - I accidentally joined Gold on the same day with one xbox one gamertag 1 and 2.
One is 3 months and the other is 1 month. Will it automatically add up to 4 months?
Or will it be wasted in the overlapping month?]

:)

XBF Crystal P

Hi there PremixedPond,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with recent transaction on Xbox Gold.

If the Gold subscription was purchased on 2 different accounts, they would only stay on the individual account.
If you purchased the subscription on one account only, the subscriptions do add up.

If the issue persists, I recommend to contact Customer Support
for further assistance.

Give this a try and let us know the results.

PremixedPond628

　ありがとうございます。アカウント個別になる件、承知致しました。

　では、ゴールドメンバーシップの残り期間を一時的に停止することなどは可能でしょうか？

　失礼します。

___

[Translation - Thank you very much. I understand that this is an individual account.

Is it possible to temporarily suspend the remaining period of the Gold Membership?

Excuse me.]

XBF Crystal P

Hi there PremixedPond628,

Thanks for the reply. For more assistance with the subscriptions on your account,
I recommend to contact Customer Support
for further assistance.Here in Xbox Forums, we do not have the appropriate tools and resources to further assist with billing and subscriptions.

Give this a try and let us know the results.

Yezzmina

While I don't speak/read french, so I can't translate that part, the Xbox Live Gold Family passes are no longer available for purchase, so you can not switch gold to family anymore. It is instead replaced with Xbox One Home Gold, where you pay for one membership,
and everyone on your Xbox One will be able to use your gold on their own account.

Galactic Geek

That's because the contract was specifically geared towards the eventual ownership of the Xbox 360, not the One. I suggest reading the fine print before signing any contracts. As for what Phil Spencer allegedly said, you're misinterpreting it. Any "standard"
subscription or membership is what he's referring to (as in a relatively permanent choice for a subscription or membership) - what you have is not a subscription or membership at all, but rather, what you have is considered a contract, and it's a temporary
solution for those who can't afford a console at that - not a permanent one.

xbox one ゴールドメンバーシップ　二重契約 [Translation - xbox one Gold Membership Double Contract]