Xbox one gives neither signal to tv nor control.

Hey Natanael

Thank you for taking the time to post this on the Xbox Forums.

Just to confirm, when you power on your console there is no signal on your TV, nor are you able to use your controller, is that correct?

First, I would recommend that you
reset your display on your console. This will revert your consoles resolution to a very low resolution that any TV can use. You should then be able to

adjust your consoles resolution manually.

I would also recommend using a wired connection to your console or see if you can
re-sync you controller.

Give this a try and let us know if this works for you!

Hey Natanael

Thank you for taking the time to post this on the Xbox Forums.

Just to confirm, when you power on your console there is no signal on your TV, nor are you able to use your controller, is that correct?

First, I would recommend that you
reset your display on your console. This will revert your consoles resolution to a very low resolution that any TV can use. You should then be able to

adjust your consoles resolution manually.

I would also recommend using a wired connection to your console or see if you can
re-sync you controller.

Give this a try and let us know if this works for you!

I believe Hydro was only stating that the apps and games, as of know have a limit of 1080p. Meaning that the Xbox One itself will not generate, via an App, nor pass through a 4k signal. Hopefully this will change soon, hence voting at feedback.xbox.com
. Having stated that any signal your TV receives it should scale it to the native screen resolution of your TV. So if the Xbox sends a 1080p signal to your TV, the TV will upconvert it to the the native 4k resolution. Now granted it is not a true 4k signal
as it only has the 1080p signal at its base. I have a Vizio 4k TV and this is true for my Xbox and Bluray player, they only transmit a 1080p signal but the TV will upscale it to the Vizio's panel resolution of 4k.

Hope this helps and I didn't confuse the issue further.

I plugged my HDMI from my xbox into the HDMI port on my laptop and went to the XBOX app on my laptop and the controller works it even let's me play cloud gaming games on it. I just don't understand why neither of the TVS are showing signal if it obviously works.

I have had the same issue on my sharp aquos. The issue seems to be related to xbox one controlling the signal to the tv when you allow one guide to power the tv off and on through hdmi signal. I deselected this and it has fixed the issue. This has to be
a signal coding issue with the xbox one. My ps4 and we work just fine turning the tv off and on and allowing video and sound. Hopefully xbox looks into this