Xbox one Games Won't sync (New Email)

Hi !

When you say you changed your email, do yo mean you created an alias or another Microsoft account ?

Tell us !

Greetings

Hi there Cloth93

The fortnite account won't be lost if you have the epic account email account and gamertag synced correctly. It's all good you can reset your xbox one safely.

i do have an xbox as well that i can use

Have you tried the controller with the xbox and the new batteries? That would confirm where the issue lies...whether it's a battery/controller thing or a PC connection issue.

Having said that, it's still very strange that it works with old batteries but won't work with new batteries...that implies there's an issue with the new batteries

Just to confirm:

- Controller worked fine without issue with the original batteries. It synced fine and played fine

- New batteries put in and it won't sync, let alone be able to be used

- Put old batteries back in and the controller works but the sync button doesn't

That correct? Another question: What are the original batteries and what are the new ones?

Saves are automatically sync'ed between systems, if you buy an xbox one s it would be like playing on an xbox one. You won't notice a difference in how games access save files, plug in the new system and download your profile. Boot up a game and wait while
the game syncs, your save data will then be available offline as well.

Every time you see the sync your system is sync'ing your offline save with your cloud save, and it will work the same on S and Scorpio.

You won't lose any data or games etc.Once you reinstall everything onto the console all save data will sync. Just remember your password and email address.