Xbox One Games with Gold not redeeming properly from Xbox 360

It has always been like that not unless there will be an update regarding in redeeming Xbox 360 games with gold on the website. Xbox 360 marketplace has a different structure than on Xbox One Store. Xbox 360 games with gold on the website will need a payment
method. In Xbox 360 console, you won't need one. Currently, you can't redeem Xbox 360 games with gold using Xbox One console and still under progress about redeeming Xbox 360 games with gold on Xbox One console. Either get the games using an Xbox 360 console,
or get the games on the website with a payment method.

daftpunk749 - I understand the issue at hand. I'm working on gathering all the information, and part of that is
do the games as you to be purchased on the website. If they do, then that means something disconnected here and the license wasn't attached to your account. We need to look into why that was. Additionally, anyone with an
Official Support or
Official Staff badge on our gamercards work at Microsoft. I want to work with you to get this resolved, and clarifying what it says on the website is one of the ways we need to do that.

I've got your information noted here now, and once we have made the appropriate teams made aware of the situation, I will post back in here.

brazilianbass - Your issue isn't related to this one. Please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support that works best on the forums.

I have almost the same problem here... I want to own Crysis 3 for free on GWG, and when it turns available to use it on XOne by retrocompatibity I can download it...

This is precisely my problem though - I would expect it to show as purchased on marketplace/store. Storm Warning showed that way and I was able to download it. Metal Gear, however, did not show up as downloadable and instead shows "19.99" despite redeeming
it within 30 seconds of Storm Warning and despite it saying (on. My 360) that it had been redeemed "You've got this game" or whatever it says after redeeming.

I see. They don't show up for me either although they should. However, if you went to the game on the marketplace it should still show as purchased where you can restart the download.

For example, this months GWG title for the Xbox One game The Deer God shows as purchased for me when I head to the page.

store.xbox.com/.../b1006d5c-a36c-48f4-9da7-dbb94b06dc4d

Perhaps that can be tried.