Xbox One games sounds cuts out when openning the guide

Discus and support Xbox One games sounds cuts out when openning the guide in XBoX on Consoles to solve the problem; when in game or in app whenever i oppen the xbox guide the games/app sound gets muted and it does the same on my mixer stream i dont dislike this... Discussion in 'XBoX on Consoles' started by Kevenstu01, Mar 15, 2018.

  1. Kevenstu01
    Kevenstu01 Guest

    Xbox One games sounds cuts out when openning the guide


    when in game or in app whenever i oppen the xbox guide the games/app sound gets muted and it does the same on my mixer stream

    i dont dislike this behavior but i would like to be able to set the xbox so the game sound does not get muted when oppenning the guide so that my viewers dont experience sound cuts in game.

    :)
     
    Kevenstu01, Mar 15, 2018
    #1
  2. gebinns87
    gebinns87 Guest
    Sound cuts out????

    I'm having similar issue and only on the xbone. I have a 360 and ps3 which are working fine but xbone seems to lose bass signal every 2-3 minutes for half a second. Doesn't sound like much but it's frigging annoying. Happening on both games and blu ray.

    It only started happening since the update on the 5th of march, never happened before that
     
    gebinns87, Mar 15, 2018
    #2
  3. Shawoo
    Shawoo Guest
    Sound cuts out????

    Having same issue. Just received replacement unit from MS...same issue. Hoping they can fix this issue.
     
    Shawoo, Mar 15, 2018
    #3
  4. Misses Quinzel Win User

    Sound cutting out

    Hey there, IlluminatiRsng! Glad to see you were able to sort everything out! This thread is over 3 years old. If you need assistance with any other support issues, please post up a new thread detailing what you're running into and troubleshooting you've
    completed. This way our community can get you the individual support that works best on the forums. :)
  5. John-Bo Win User

    Sound cutting out

    Tried on a different TV, only for a short amount of time but seemed to work ok. So now it has to be something to do with the TV or settings on the 360. I'm not convinced about the HDMI sockets being faulty or dusty.

    I'll try altering some settings but if anyone know which I should be altering for sound it would help. Would it only be in the "Audio" section or would the "Display" section have anything to do with it?

    A thought, the other TV is far newer than my current one, could it be something to do with the auto detect on the 360 that doesn't work correctly on my older TV?
  6. Miss Portia Win User

    Sound cutting out

    Hey there OP - how exactly is your console connected to the TV?
  7. JCON1006 Win User

    Sound Cutting Out

    I can try that. I have to let my controller die a little bit as its charged pretty good now. Yesterday morning I was on for maybe an hour and it didn't give me any issues. However my controller was probably pretty charged up from the night before.
    So that's why I am leaning towards a battery issue. Or a low power issue if you will......
  8. B4NG TlDY Win User

    Sound cuts out????

    I had to be a bit drastic and swap the TV for another, swapped it with my bedroom TV, went from Panasonic to Samsung, didn't change any setting and sound has been fine ever since.
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Xbox One games sounds cuts out when openning the guide

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