xbox one games ready to install upon setup disappeared? (x-posted)

Discus and support xbox one games ready to install upon setup disappeared? (x-posted) in XBoX on Consoles to solve the problem; Hi, I set up my refurbished machine yesterday morning. Forza and Assassin's Creed showed up on the screen as ready to install. We tried to go ahead... Discussion in 'XBoX on Consoles' started by MamaBean3, Dec 26, 2014.

  1. MamaBean3
    MamaBean3 Guest

    xbox one games ready to install upon setup disappeared? (x-posted)


    Hi,

    I set up my refurbished machine yesterday morning. Forza and Assassin's Creed showed up on the screen as ready to install. We tried to go ahead and began the install. It was cancelled accidentally, but when we went to do it again, neither game even shows
    up. I have been through several reps and no one can tell me what to do or why. The marketplace does not show the games as ready to download, either.

    Is this a refurb glitch? Why would the games have been accessible but then not? What can I do? Support has been less than helpful, mostly due to the outage yesterday, and they keep redirecting me to sales and back to box support.

    Thanks!

    :)
     
    MamaBean3, Dec 26, 2014
    #1
  2. User 9242019
    User 9242019 Guest
    xbox games ready to install upon setup disappeared? (x-posted)

    Try going to Games and Apps from the Home page and select Games. Now scroll all the way to the right and you should find the tiles for the 2 games. Highlight one and press the menu button on the controller (small button to the right of the X on the controller).
    This will open a menu with choices, one of which should be install.
     
    User 9242019, Dec 26, 2014
    #2
  3. maxen
    maxen Guest
    xbox games ready to install upon setup disappeared? (x-posted)

    So these are not games you yourself purchased? They were shown as Ready to Install when you first set it up?

    Okay, in that case it sounds like this console was still marked as someone else's Home console, meaning that their purchased games could be downloaded onto the machine - ie, they were ready to install. However, either you resetting the console or them changing
    their Home console revoked this and the console is no longer the Home of the other person's profile, meaning the games are no longer ready to install. Which is how it should be; in this scenario, they should never have been shown as ready to install.

    Hope this helps.
     
    maxen, Dec 26, 2014
    #3
  4. Bazajaytee
    Bazajaytee Guest

    xbox one games ready to install upon setup disappeared? (x-posted)

    When you find the two games in the store, what does it show? Does it give the option to BUY, INSTALL or PLAY?

    Also, if you go to the game here on Xbox.com -
    https://store.xbox.com/     what does it show there?

    If it shows you own it, you can send it to be downloaded to your Xbox from the website itself.
     
    Bazajaytee, Dec 26, 2014
    #4
  5. GrowlingYapper
    GrowlingYapper Guest
    Can you turn your console off by pressing console button for 8 seconds then power back up and try again.
     
    GrowlingYapper, Oct 31, 2018
    #5
  6. User 9242019 Win User

    xbox games ready to install upon setup disappeared? (x-posted)

    Try going to Games and Apps from the Home page and select Games. Now scroll all the way to the right and you should find the tiles for the 2 games. Highlight one and press the menu button on the controller (small button to the right of the X on the controller).
    This will open a menu with choices, one of which should be install.
  7. maxen Win User

    xbox games ready to install upon setup disappeared? (x-posted)

    So these are not games you yourself purchased? They were shown as Ready to Install when you first set it up?

    Okay, in that case it sounds like this console was still marked as someone else's Home console, meaning that their purchased games could be downloaded onto the machine - ie, they were ready to install. However, either you resetting the console or them changing
    their Home console revoked this and the console is no longer the Home of the other person's profile, meaning the games are no longer ready to install. Which is how it should be; in this scenario, they should never have been shown as ready to install.

    Hope this helps.
  8. Bazajaytee Win User

    xbox one games ready to install upon setup disappeared? (x-posted)

    When you find the two games in the store, what does it show? Does it give the option to BUY, INSTALL or PLAY?

    Also, if you go to the game here on Xbox.com -
    https://store.xbox.com/     what does it show there?

    If it shows you own it, you can send it to be downloaded to your Xbox from the website itself.
  9. GrowlingYapper Win User

    xbox one games ready to install upon setup disappeared? (x-posted)

    Can you turn your console off by pressing console button for 8 seconds then power back up and try again.
  10. lakshayantil Win User

    Ready to Install issue

    Several months ago, I upgraded from an Xbox One to the One X. Since the upgrade, I've had issues with my Ready to Install games not showing under the Ready to Install section. I've downloaded every Games with Gold since the program started, but I'm only
    seeing approximately 12 of the most recent games under the GwG section.

    I have a 2 TB external hard drive and upon unplugging the external, my entire game library appears in Ready to Install. Upon plugging the external back in, all owned but not installed games are no longer visible. I made sure to change my viewing of Ready
    to Install and GwG sections from all storage devices. Suggestions?
    my music is don't playing so what can I do my brothers tell me
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xbox one games ready to install upon setup disappeared? (x-posted)

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