XBox One Game Not Opening

So after spending hours searching the internet, trying everything imaginable, I have not been able to get this game to work!

I installed "Prison Architect" for XBox One maybe almost a year back now. A few months ago, I woke up and turned on my XBox, ready to play it and continue working on my prison, but the game would load up, take me to the main menu, and then crash to the desktop
when I pressed the start button, after it showed the loading symbol for a few seconds.

Things I have tried:

-closing the game and re-opening it

-turning my XBox off and back on

-un-installing the game and re-installing

-uninstalling and re-installing next week

-hard reseting my console

-clearing the game cache

-clearing the game cache, un-installing, and then re-installing

-uninstalling many other games to make more storage space (from 94%, to 80%) then un-installing and re-installing the game.

-uninstalling, hard reseting, waiting a week, hard reseting, installing, hard reset again, then opening the game.

I'm completely out of ideas of what to do now. So i'm hoping there's someone out there who's had a similar experience to me with a downloaded game.

So to summaries:

-It is a downloaded game I downloaded from the XBox store using my card, I do NOT own it on disc.

-When I try to run the game, it takes me to the main menu, when I press start it presents the little prisoner mining stone in the corner (the loading symbol) for 3-8 seconds, then crashes me to desktop.

Please help in any way you can, I just need ideas of how I can fix this or strategies, I'm desperate at this point!

:)

 

Game Bar not opening

Anyone else having a problem with the game bar not opening when streaming on xbox one to the windows 10 app?

 

Xbox One Apps Not Opening

I believe I repro'd this, but only once. After playing Titanfall for a really long time, I saw this post. So I went to "Manage Apps" but that worked fine. Then I went to "My Games & Apps" which also loaded fine but when I trying to launch "Max: The Curse
of Brotherhood" it started to launch but then crashed back to Home. I didn't have to hard reset though. On the 2nd try Max launched just fine, and now I can switch back and forth between loading Titanfall and Max just fine. Both are downloaded games, I'm not
using discs.

I'm trying

1. Load Titanfall and let it get to the main menu
2. Press Nexus to go Home
3. Navigate to "My Games & Apps" and launch a 2nd game

and it works just fine now. So even though I had one repro. I can't repro again. Does anyone have a more deterministic repro?

 

Hey Jay!

I'm sorry to hear about the issue. I just tried to boot it up here and it seems to work okay on my end. With that in mind, let's see if we can get you back up and running. You've tried quite a few things but I don't see a

factory reset listed in there. Uninstall Prison Architect before you do that and then you can keep the rest of your games and apps.

Hopefully that does the trick but if not, post back and let us know so we can try something else.

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