xbox one froze up

On top of all the other comments you can also try to power cycle the Xbox by clearing the cache. Unplug the power from the Xbox itself and then hold the power button for 30sec. then plug back and power on. See if that helps.

Hello, So with it only being 3 months since you had it, as long as it was purchased BRAND NEW from store youll have a warranty to cover fixing it if need be. When you power back on the console what happens? Does it allow you to sign in under your gamertag???
When you try to play a game what does it say??

yes I can signin to my gametag but when I go to the game it just sets there and loads

You must have a warranty for it if it is a 3 months old. Schedule it for replacement. https://beta.support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

But first, let us do some steps.

1. power cycle: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

2. Do you have external disc drive. If you have one, try to disconect it.

3. Try to remove and then add again your account on console.

4. Try factory reset again: https://beta.support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults remember
to choose keep my games and apps.

5.

1. Press the Xbox button to open the guide.
2. Select System > Settings > System > Storage.
3. In the left column, select: Clear local saved games. This deletes games saved to your hard drive, but they'll still be saved to the cloud. Clear local Xbox 360 storage.

That would be good if it is only one game. I understood that you have problem with every game. Which game is it? Before reinstall try this:

1. Press the Xbox button to open the guide.
2. Select System > Settings > System > Storage.
3. In the left column, select: Clear local saved games. This deletes games saved to your hard drive, but they'll still be saved to the cloud. Clear local Xbox 360 storage.