Xbox one freezing problem

I have an Xbox one I bought brand-new a little under a month ago and since about last week it has started freezing on me. It freezes whenever and wherever, although it does freeze more frequently during specific games. I have used a little over half more
storage, have tried resetting my Xbox multiple times, and have wired Internet. I am apart of the Xbox one beta program and am wondering how to solve this problem and if I could do an offline diagnostic.

:)

 

Does your XBOX360 freeze?

I faced screen freeze problem 2 or 3 times, and it was because of the faulty game discs. But there are some other reasons that make your screen freeze while playing. Overheating is a most common reason. You may have a look in this article that explains it- Xbox Freezing Solutions.

I have posted a thread in how to's and tutorials forum that explains the solutions for screen freezing problems in details-- How to solve your Xbox 360 Screen Freeze Problem.

 

Xbox One "Freezing" ?

Hey there For Your Sake,

Sorry to hear about the freezing problem. Let's have you go ahead and try this guide to see if it helps out with this freezing problem. My Xbox One won't start or freezes during gameplay.

 

Hey dude,

Ok, a couple of things.

Firstly, when you say reset, you mean hard reset? As in holding the power button down (when the console is on) for 10seconds, leaving it for a minute, then turning it back on? Just need to check that you've got that right

Next, if you are in the preview program, you'll need to report this problem in the preview program support forums, which are located here: forums.xbox.com/.../default.aspx

If you can't access that forum, please let us know and one of the support team will be along to help you out with access

Lastly, there is an offline diagnostic tool, however do not think that it is appropriate if you're in the preview program, as its more related to regular update issues. I've linked it below for you anyways, but wouldn't reccomend using it, as it'll most
likely not get you anywhere

Xbox One System Updates | Offline System Updates

Hope that has helped you somewhat

Cheers

Denaz

 

Yeah, I do mean a hard reset. And I solved my freezing problem by resetting my Xbox one to factory settings. Sucks though I have to reinstall all my games.

 

Glad to hear it mate I don't usually suggest that right off the bat, as I know what a hassle it can be! At least its fixed though, so happy gaming from here

Cheers

Denaz