Xbox One "Freezing" issue

Discus and support Xbox One "Freezing" issue in XBoX on Consoles to solve the problem; For the last couple days I have been trying to figure out a solution to this issue and nothing has worked yet. So I'm coming here to see if I can find... Discussion in 'XBoX on Consoles' started by Zkolo, Apr 21, 2020.

  1. Zkolo
    Zkolo Guest

    Xbox One "Freezing" issue


    For the last couple days I have been trying to figure out a solution to this issue and nothing has worked yet. So I'm coming here to see if I can find any help.

    The issue is my Xbox One will be working just fine, then after some time of playing (usually between 5-25 minutes) the controller will 'freeze'. It will be stuck on the input last pressed and won't respond to anything (Triggers, buttons, Home button, the
    whole 9 yards). I have tried to restart my controller and it just reconnects and continues to do the last input regardless of it being wireless or wired.

    To test if it was a controller issue I went and connected my controller to another Xbox One wireless and it worked perfectly fine for well over an hour so I assume this is a Console issue.

    On top of this, when i go to shut off my Xbox by hitting the power button and it will power 'mostly' down. However when i go to press the power button after several minutes it will make the power on sound but the light will remain off and the Xbox won't
    turn on. I've tried unplugging from the back, looking for controller and console updates, and nothing has worked yet.

    Anyone else run into this issue and found a solution?

    :)
     
    Zkolo, Apr 21, 2020
    #1
  2. mheiden Win User

    My Xbox 360 (250GB Slim) is freezing about 5 seconds in to every game. Please help!

  3. ishaqsiddiqi Win User

    Playing Destiny (game) it freezes the game then the xbox

    any update on this? I am having the same issues. systemic cut out of sound and loading freeze which freezes the xbox one.
  4. xMrHyd3 Win User

    Xbox One Freezing Issue

    Hey, thanks for the suggestion. Unfortunately I am using the internal hard drive so im not sure that would be the problem here. Especially since this xbox is brand new. Its funny because yesterday when there were issues with the xbox live syncing i was
    able to play without it freezing and able to access the menu. Now that the sync issues are fixed im back to the freezing problem.

    I went to the save data part and removed both local and cloud saves, but the problem persists. I'm not sure of the inner workings for all of this but im curious if the xbox live and activision servers are having trouble syncing my accout. Any chance my
    NAT type might be causing an issue? I feel like it used to be Open but now it is displayed as Moderate and occasionally Strict.

    Thanks again for the response and any other ideas are greatly appreciated!
  5. Skeeter Quill Win User

    Xbox One Freezing Issue

    Hi there.

    If you have the game installed on an external hard drive, that could be the issue. I've had the same issue myself and basically the hard drive kept disconnecting. It turned out to be a dodgy cable.

    If you want to completely delete your save and cloud save, you can do that by finding the game in "My Games & Apps", pressing the menu button and selecting manage game. In there you can see the game saves. if you select them and choose to delete, it will
    ask if you'd like to delete them just from the console, or if you'd also like to delete from the cloud.
  6. Noah.5 Win User

    Xbox One "Freezing" issue

    I am having the same problem as you. However, I am also unable to select a game. As soon as I press continue or new game, it freezes up on the loading screen. It then kicks me from the game. Entirely. I've tried getting help, But but Microsoft is a able
    to help.
Thema:

Xbox One "Freezing" issue

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