Xbox one freezing and crashing then turning off

LightestNight22 · Jan 15, 2015

Everyday I get one my xbox one and try to play a game and my xbox 1 makes a loud buzzing noise and then freezes then shuts off help please!

:)

michaelfawssett · Jan 15, 2015

Xbox freezing Then shutting off

My Xbox is freezing then buzzing then crashing and turning the Xbox off when playing the new black ops 4 beta I’ve had this trouble with a Witcher 3 in the past just not this regularly. I have played Skyrim and fortnite with no issue in the past
and tried restarting the Xbox and also unplugging and restarting

Theos Legacy · Jan 15, 2015

Xbox problems like always

so why does my Xbox keep force crashing games and then turning off?

pwenter · Jan 16, 2015

I have a similar problem. We play split screen Halo with four wired controllers, but have had the same problem playing single player assassins creed. I even turned in my Xbox to Walmart and bought a totally different Xbox (this time the white one) from
Amazon - same exact issue. The xbox is connected to a Yamaha receiver which is in turn connected to my plasma 720p HDTV. I was wondering if the issue may be cause by overheating.

Problem: Freezes with Buzzing noise for a few seconds, then kicks us out to home screen; we can restart the game and play again, but the problem will happen again in an hour or so.

CapnPhoton · Oct 31, 2018

To the second responder, your tv and receiver is probably not the issue. Mine was connected to a 720p tv and a 15 year old receiver without issues.

Have you tried powercycling once per day? If you always have the console on instant on settings, it does not get a change to restart like most computer devices need to in order to refresh the operating system.

Anthony O'Bday

By crashing out do you mean freezing and shutting off your xbox? Mine completely turns off the entire thing. Very frustrating.

XBF Ezra G

Hi tomjoewilliams,

Thanks for your post. I understand you are experiencing an issue with your Xbox One console freezing during game-play and randomly powering off. To further troubleshoot this, check out these articles:

Troubleshoot Game Freezing & Crashing and
Troubleshoot Xbox One unexpectedly turning off.

I hope this helps.

pwenter

I have a similar problem. We play split screen Halo with four wired controllers, but have had the same problem playing single player assassins creed. I even turned in my Xbox to Walmart and bought a totally different Xbox (this time the white one) from
Amazon - same exact issue. The xbox is connected to a Yamaha receiver which is in turn connected to my plasma 720p HDTV. I was wondering if the issue may be cause by overheating.

Problem: Freezes with Buzzing noise for a few seconds, then kicks us out to home screen; we can restart the game and play again, but the problem will happen again in an hour or so.

CapnPhoton

To the second responder, your tv and receiver is probably not the issue. Mine was connected to a 720p tv and a 15 year old receiver without issues.

Have you tried powercycling once per day? If you always have the console on instant on settings, it does not get a change to restart like most computer devices need to in order to refresh the operating system.

MistaaHutch91

its the new model xbox, dont know if ive clicked the wrong one by accident

i have to turn it off every time it crashes, i cant get anything up its like the whole thing just freezes

no code, no pop up.. just freezes on a loading screen

Xbox one freezing and crashing then turning off