Xbox one freezes when i press the homescreen button

Did you find a fix to this problem?

OK after pressing the Xbox button to bring the guide up and without pressing any other button on the controller try pressing the A button twice and the console should then return to the homescreen. If the console does return to the homescreen then the console
is behaving how it should.

I know this may not help, but first: check on your homescreen and if its not there press RB and check the gamepass screen on your homescreen, for me when I got it there was a button that showed the 3 things somewhere on it as a tile block like one of those
ads. If not, contact Xbox support about it:

https://beta.support.xbox.com/contact-us

After buying you probably need to fully exit the game by pressing the home button, then when on homescreen press the menu aka start button the select quit.

Hi KarenAlcala,

If you are using an Xbox One, it could be either on the main dashboard in an advert tile, in the GamePass section of the homescreen or if you press the Xbox button on the controller, it could be at the bottom of the guide.

Hope this helps