XBox One freezes when I connect with XBox App on my PC

Discus and support XBox One freezes when I connect with XBox App on my PC in XBoX on Consoles to solve the problem; I have been having problems connecting to my XBox One from my windows 10 computer. To resolve the issue, I have deleted the app and downloaded it again... Discussion in 'XBoX on Consoles' started by FailedCellar392, Dec 2, 2017.

  1. FailedCellar392
    FailedCellar392 Guest

    XBox One freezes when I connect with XBox App on my PC


    I have been having problems connecting to my XBox One from my windows 10 computer. To resolve the issue, I have deleted the app and downloaded it again from the Store. I also reset the console as I have done before. Now, when I start the app, everything
    connects. I then get a popup asking if I want to allow XBox to access my microphone. At that point, everything freezes. The controller does not respond. When I go to Task Manager to close the app, nothing happens. The screen goes back to the frozen Xbox screen.
    The only way out is to (1) sign out or (2) power down.

    Any help or suggestions would be greatly appreciated!

    :)
     
    FailedCellar392, Dec 2, 2017
    #1
  2. Super.Grover
    Super.Grover Guest
    Connection tests fine, no xbox live service

    I have the same issue and I'm also on Comcast. My Xbox One and the Xbox App (PC & Phone) won't connect to Xbox Live. When I disable the WiFi on my phone, the Xbox App connects to Xbox Live without issue. It must be an issue with Comcast.
     
    Super.Grover, Dec 2, 2017
    #2
  3. StevenBouchard
    StevenBouchard Guest
    Windows 10 Xbox app unable to connect to Xbox

    I'm unable to connect to my Xbox from the Xbox app on my Windows 10 desktop. I'm able to connect from the Xbox app on my iPhone and Surface 3. I've tried resetting the app on my PC. The app lists the Xbox as available but won't connect when I click connect
     
    StevenBouchard, Dec 2, 2017
    #3
  4. PsychoVlad Win User

    Minecraft on xbox one freezing during gameplay.

    We experience a complete freeze. When the account that freezes is hosting the world in splitscreen, all players and the world freeze.

    When the account that freezes is the second player, not hosting the world, no one freezes.

    When the account that freezes is hosting a world on xbox, and I join on my PC, only the xbox player freezes. I do not freeze on my PC, and the world does not freeze.

    Hope this helps. Please let me know if you need anymore information.
  5. Super.Grover Win User

    Connection tests fine, no xbox live service

    I have the same issue and I'm also on Comcast. My Xbox One and the Xbox App (PC & Phone) won't connect to Xbox Live. When I disable the WiFi on my phone, the Xbox App connects to Xbox Live without issue. It must be an issue with Comcast.
  6. LarsAlgera Win User

    Xbox App doesn't detect my xbox 360 controller

    I mean the Xbox SmartGlass app on your laptop or PC . I 've read that a xbox 360 controller can be used for xbox one when you connect it to your laptop or PC when you are streaming your Xbox one to your laptop or PC . but It doesn't work.
  7. let24365 Win User

    How Can I Hook My Xbox One Up To My Laptop And Play On My Laptoo

    You can stream games from the Xbox One to PC using the Xbox app on your PC. It can be a wired Ethernet connection or a wireless connection. Xbox app connects your PC with your Xbox One.
  8. KingRouge Win User

    Xbox App freezes or black screens when streaming from Xbox Series X

    Hello,

    I've taken these steps and the issue has not resolved. I believe the issue is within the Xbox App, not the console. I can stream from the console to YouTube or Twitch without any issues but encounter freezing and black screens when exiting or entering full screen in the Xbox App when streaming to my PC from the console through the Xbox App.
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XBox One freezes when I connect with XBox App on my PC

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