Xbox one freeze and turn off issue

Discus and support Xbox one freeze and turn off issue in XBoX Accessibility to solve the problem; my xbox has recently started to freeze for 10 seconds then shut off completely its been happening to a lot of other people i talked to normally happens... Discussion in 'XBoX Accessibility' started by Xavier_894, Nov 8, 2019.

  1. Xavier_894
    Xavier_894 Guest

    Xbox one freeze and turn off issue


    my xbox has recently started to freeze for 10 seconds then shut off completely its been happening to a lot of other people i talked to normally happens with the xbox one x

    :)
     
    Xavier_894, Nov 8, 2019
    #1
  2. AyeeJamesy Win User

    Xbox one freeze and turn off issue

    If the game freezes in the same place/area/timing as previously it could be due to an error on the disc, a glitch, or a corruption in your Xbox 360 cache or game save. ... If your other
    games cause your Xbox 360 to freeze then it could be a problem with your console hard drive or overheating
  3. XBF Felixx P Win User

    Xbox one freeze and turn off issue

    Hello XavierBroadbent!

    Thanks for reaching out to Xbox forums support.

    Are you experiencing this issue when playing a particular game or all games?

    Below I'll provide you with the direct troubleshooting links for that exact issue:

    Troubleshoot Xbox One unexpectedly turning off

    Your Xbox One X, Xbox One S, or original Xbox One console won't turn on

    Also, If you haven't already done so, go ahead and try performing a Soft console Factory
    reset     on your console by doing the following:

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select System.
    5. Select Console info & updates.
    6. Select Reset console. [KEEP MY GAMES AND APPS]

    Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter. This will reset
    the Operating system [OS] of the console and allow you a fresh start-up. Hope this helps!

    Try these out and let us know if they help!

    We look forward to hearing back from you!

    Good luck!

    Felix

    Xbox forums support
  4. slackadelic Win User

    Xbox one freeze and turn off issue

    Ok if it's doing it on most games, then I suggest following t his troubleshooting guide to see if it helps to resolve the issue:

    https://support.xbox.com/en-US/games/troubleshooting/game-freeze-solution

    The Freezing/rebooting on Xbox One X is definitely confirmed a bug for Call of Duty Modern Warfare, but the others I'm not so sure about.
  5. Xavier_894 Win User

    Xbox one freeze and turn off issue

    Most games like modern warfare minecraft apex legends cod black ops III tom clancy’s rainbow six siege etc.
  6. slackadelic Win User

    Xbox one freeze and turn off issue

    Is this happening when you're playing a specific game?
Thema:

Xbox one freeze and turn off issue

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