Xbox One Fortnite Bundle - Missing Eon Cosmetic Set & VBucks

Sponge3912 · Feb 16, 2019

I purchased the Xbox One Fortnite bundle and have used the DLC code to install the game, this has worked fine. However, the Eon Cosmetic Set and VBucks have not appeared against my profile.

I have gone through every support instruction available on Microsoft.com/support but have not been able to resolve this issue. Trying the code again simply results in the 'This code has already been used' message which is really infuriating because I know
this and is in fact, the problem.

Please can someone advise me how I can contact someone at Microsoft (I've already gone to Epic, they say it's a Microsoft thing) without using the useless 'chat to a gamer' facility please?

:)

XBF Erick C

Hey there Sponge,

Sorry to hear you are running into these issues with the Fortnite Bundle extras. Go ahead and Remove your account from the Xbox One and then add it back and give it a try.

If the issue persists then I would advise that you
Contact Xbox Support Directly for further assistance with the Eon Cosmetic Set & your Vbucks.

Once you are on the Contact page go ahead and follow the steps below to request a callback.

Select Xbox One
First select See other options and then select See my purchase history
Select show contact options
Request a callback

I hope this helps.

XBF Erick C

Hey there!

When you purchase the Xbox One S Fortnite Bundle it should come with a code for the Eon Cosmetics set and a code for the 2,000 V-bucks. You can find everything that the bundle includes through the Xbox website.

Xbox One S Fortnite Bundle (1TB)

I hope this helps.

XBF Brad A

Hello Wrong Cal,

Sorry for the confusion with the bundle. As
stated in the bundle it does not state it comes with save the world. It comers with Fortnite battle Royale, Eon cosmetic set, 2, V-Bucks and the console. So as Parity posted once you redeem the Eon cosmetic, You should get save the world, not sure on time
frame for this. You may
have to submit a ticket on epic games to get save the world.

Thanks,

Brad

MonjaJozef

Check the Fortnite intel website,
maybe there is some more info on there.

XBF Diego M

Hi ShogunBoT,

Thank you for posting on the Xbox forums. I'd be happy to help here.

First, we need to clear up how you acquired the Eon cosmetic items because the
Legendary Eon Cosmetic set is only included in the physical

Xbox One S 1TB Console – Fortnite Battle Royale Bundle. In
order to get the cosmetic items, you would need to have redeemed a 25 digit code onto your Microsoft Account and then load up Fortnite on your Xbox One console and the cosmetic items will be in your inventory.

Please explain with detail if you redeemed the code the came included with the console bundle and we can further explain how to see these items in game.

Xbox One Fortnite Bundle - Missing Eon Cosmetic Set & VBucks