Xbox One forgetting Wireless network

Xander Sivad · Feb 10, 2015

My Xbox One keeps forgetting my home wireless network. I've had to reenter my credentials 3 times today. What's going on with it?

:)

skull smasher98 · Feb 10, 2015

One keeps forgetting wireless network.

Each time i power on my system it is not connected to the Internet. I go to the settings to find that i have not set up a wireless network so I proceed to re enter my WEP key to my Network and it works from the time until the system is powered off then happens
again the next time I get on to play. So annoying i really dont think its the router or network because its never been a problem on other systems or devices.

JAM1E BAS1 · Feb 10, 2015

Forgetting a network

How do I go about forgetting local home hubs, as I have been advised to do so as this may be the cause of dodgy connection online

BrianH2000 · Feb 20, 2015

I am seeing the exact same behavior. In the middle of playing Destiny, the Xbox One will disconnect, and Settings will indicate that no wireless networks are configured. This started in the past few days.

Kenny H. · Feb 20, 2015

I have heard of other people having this issue with Destiny specifically. Many times you can fix it by holding the Xbox logo on the front of your console for 10 seconds until it fully powers down and unplugging the power cord from the back of your console.
Leave it unplugged for 5 minutes, plug it back in and set up your network again. After that it should hopefully keep your information.

TropicalMaango · Oct 31, 2018

It happens to me also often while playing Destiny and it is very frustrating. The hard reboot works but I shouldn't have to keep doing this over and over all night long to play a game. They really need to address this.

Kenny H.

I have heard of other people having this issue with Destiny specifically. Many times you can fix it by holding the Xbox logo on the front of your console for 10 seconds until it fully powers down and unplugging the power cord from the back of your console.
Leave it unplugged for 5 minutes, plug it back in and set up your network again. After that it should hopefully keep your information.

BrianH2000

I am seeing the exact same behavior. In the middle of playing Destiny, the Xbox One will disconnect, and Settings will indicate that no wireless networks are configured. This started in the past few days.

TropicalMaango

It happens to me also often while playing Destiny and it is very frustrating. The hard reboot works but I shouldn't have to keep doing this over and over all night long to play a game. They really need to address this.

[Farscape]

if connecting wirelessly, go to network under settings and forget the wireless network, then restart the xbox and retry connecting to the router

DrifterX22

Sounds as though the wireless network has already been added. Have you checked what network the Xbox is on? You can always tell it to forget the network and add it back again.

Xbox One forgetting Wireless network