XBOX ONE/FIFA 15/Wireless controller : Issue with Y and A button

JCON1006,

If you are talking about going through
https://myservice.xbox.com, when you click register a device it is looking for the console or kinect S/N since those are the only devices. The controller, headset, power supply, etc. are all considered accessories. Once the console is registered, you can
click on Replace an Accessory then select Controller and you should be able to go through the rest of the process. Hope this helps!

Hey there Big Daddy MM24!

Sorry to hear about the installation issue, are you able to continue the installation when it says "installation stopped"? To do that, you will need to open Games & Apps and press the Menu button on your Xbox One controller while FIFA 15 is highlighted.
I want to see if it will let you continue the installation, despite it saying the installation stopped.

If that does not work, try Uninstalling and Reinstalling FIFA 15 again. Before you reinstall, do a power cycle. To power cycle, follow the steps below:

• Press and hold the power button for 10 seconds.
• When the console powers off, unplug the power cable from the Xbox One console and let it sit for 5 minutes.
  
• Plug everything back in and power on the Xbox One.
• Reinstall FIFA 15 and verify if the issue is solved.

Let us know if that helps!

The wired pads are up to £25 where as the receiver is only £15.

Its works just the same as the Xbox, just sync the pad to wireless receiver holding the button on the pad and the button on the wireless receiver.

Controllers can only be synced to either the xbox or wireless receiver at a time. The controller cannot be synced to both.

No confusion

Hi,

for now this happens only in Fifa 22 for me.

I dont think its a Fifa problem. Because if I connect the Controller with the Surface its working. I have tested it with three Controllers.

What I found out: On the opponent screen the Y Button is working. It's the only button.

Interesting, could you highlight FIFA 15 on your Xbox One dashboard and press the Menu button on your controller? Does it say anything like 'Resume installation'? I would try pausing the update and resuming if it doesn't say already.