Xbox One Fifa 15 Bundle £50 points back promotion

I have spent the last 3 1/2 hours on the phone to Microsoft trying to resolve this issue to no avail. I have also contacted GAME and EA Sports who could not help either. I bought the bundle on the 8th October and activated by the 10th by signing in and set
it as my home console on dashboard as suggested in the terms and conditions. I am now being told that I should have gone on to the Xbox WEBSITE and registered it online in order to receive the code. NOWHERE in Microsoft's Terms and Conditions does it
say to do this and it is HIGHLY MISLEADING.To be eligible it just says 'only for the Xbox Live account holder receiving this offer on the xbox 360 Dashboard and
activating a new Xbox One Fifa 15 or Xbox One as their primary console. I am very disappointed by this, I have spent all this money and not received what was I promised.

:)

 

FIFA 15 Holiday Edition Xbox one Purchase Problem

When going to sales and specials (Sales and Specials | Xbox Live) Fifa 15 is being sold for 50% off. When clicking
"save on fifa 15 for xbox one" (FIFA 15 DELUXE EDITION kaufen – Microsoft Store de-DE)
it gives me a page not found message. The link for fifa 15 xbox 360 does work.

 

XBOX ONE OFFER

Hello, I bought the XBOX ONE FIFA 15 Bundle offer but havent recieved my £50 code