Xbox One External Hard Drive Problem Please Help

Discus and support Xbox One External Hard Drive Problem Please Help in XBoX on Consoles to solve the problem; This is extremely frustrating. Can someone help me please: I have an external hard drive for my Xbox one and it has always worked fine. Today, I... Discussion in 'XBoX on Consoles' started by xHarvey Price o, Aug 2, 2017.

  1. xHarvey Price o
    xHarvey Price o Guest

    Xbox One External Hard Drive Problem Please Help


    This is extremely frustrating. Can someone help me please:

    I have an external hard drive for my Xbox one and it has always worked fine. Today, I switched my Xbox to another tv (I regularly do this), and it starts fine without my external hard drive plugged in. But when I insert the USB cable from my external hard
    drive to my Xbox, the screen goes black and won't come back on.

    Any ideas? Thanks in advance.

    :)
     
    xHarvey Price o, Aug 2, 2017
    #1
  2. Legion413
    Legion413 Guest
    File recovery from HD formatted by Xbox One

    I need some help from my fellow gamers. I'm wondering if any of you know how to recover files from a formatted hard drive. More specifically a Toshiba 3TB external hard drive that was formatted by an Xbox One. The problem I am having is that my computer wont recognize it anymore when I plug the hard drive into it. Can anyone help me figure out how to get my data back from it (if it still exists)?
     
    Legion413, Aug 2, 2017
    #2
  3. n7oldnavy
    n7oldnavy Guest
    HELP

    My Xbox One Can"t format my external hard drive or move/copy games Help.
     
    n7oldnavy, Aug 2, 2017
    #3
  4. Internet Expert
    Internet Expert Guest

    Xbox One External Hard Drive Problem Please Help

    When the screen goes black, does it immediately happen when you plug the external HDD into the Xbox while it is turned on, or turned off?

    Does the Xbox still turn back on normally without the external HDD? What kind of external HDD are you using, by the way?

    See here for some troubleshooting steps for a blank screen: Troubleshooting a Blank Screen TV or Monitor While Your Xbox One is on
     
    Internet Expert, Aug 3, 2017
    #4
  5. Internet Expert Win User

    Xbox One External Hard Drive Problem Please Help

  6. XBF Crystal P Win User

    Memoria esterna non rilevata e il controller non risponde ai comandi [Translation - External memory is not detected and the controller does not respond to commands]

    Hi there,

    Thanks for the reply. I'm sorry to hear that the issue is persistent on the External Hard Drive.

    Have you tried connecting the hard drive to a PC?

    Does the PC recognize the external hard drive?

    Does the external hard drive meet the specifications for the Xbox One?

    If the problem persists, I recommend to try a different external hard drive on the Xbox if possible. One thing we want to make sure, Are the ports on the Xbox One functioning?

    Let us know.
  7. XBF Ezra G Win User

    Xbox hard drive

    Hello NovelChimp31,

    Thank you for your post. I understand you are experiencing an issue with your external hard drive. Check out this page for some useful tips:

    Troubleshoot External Storage - Xbox One    . If it is not detected on either the Xbox One or a Windows 10 PC, the hard drive may be corrupted. Please contact the manufacturer of the hard drive for information on it's warranty. Ultimately, the external hard
    drive may need to be replaced.

    I hope this information helps.
  8. MightyGStar Win User

    My Console Is Out Of Storage Space

    My Xbox One S is a 500GB Hard Drive Is Out of Storage Space I Need Help Please.
    Expand - Get external drive or remove some games. Welcome to 500GB.. I would get a 2TB external drive personally.
  9. Spazpol Win User

    My Console Is Out Of Storage Space

    My Xbox One S is a 500GB Hard Drive Is Out of Storage Space I Need Help Please.
    you can either delete content, or you can use an external USB hard drive to get additional storage. I personally have a 3TB external drive to avoid this issue.
Thema:

Xbox One External Hard Drive Problem Please Help

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