Xbox One External Drive issues - Possible fix

Discus and support Xbox One External Drive issues - Possible fix in XBoX on Consoles to solve the problem; Just wanted to put this up in case my fix can help anyone else. Purchased a couple of Seagate 3.5 inch 7200 RPM 4 TB drives, one for PC one for Xbox... Discussion in 'XBoX on Consoles' started by DrkFuryPredator, Jul 27, 2015.

  1. DrkFuryPredator
    DrkFuryPredator Guest

    Xbox One External Drive issues - Possible fix


    Just wanted to put this up in case my fix can help anyone else.

    Purchased a couple of Seagate 3.5 inch 7200 RPM 4 TB drives, one for PC one for Xbox One.

    Put the one for the xbox in a Sabrent DC-EFLT enclosure, supposedly USB 3.0, etc.

    Had the issue where the drive would become available, then disconnect, then come back every few seconds, with the "External Drive is Ready" Popping up constantly.

    I tried the other physical drive, tried a new USB 3.0 cable, tried all 3 ports on the xbox. Even tried several formats (on PC) then reformatting to Xbox.

    Finally I purchased an Insignia HDD enclosure from Bestbuy and installed the HDD there. SO FAR it seems to be working.

    So there was something with the enclosure itself causing issues. I also was told that the drive needs to be 7200 RPM (standard on 3.5, not on 2.5 drives) and the enclosure should have external power so the drive spins correctly. Not sure if this will help
    anyone else but wanted to post it because it was a frustrating time getting this to work.

    Cheers!

    :)
     
    DrkFuryPredator, Jul 27, 2015
    #1
  2. greg_window10_installer
    greg_window10_installer Guest
    Possible External Hard Drive Issues

    Hello Bos Holland,

    I'm sorry someone hasn't got back to sooner. But, if you have already tried the steps outlined in "Troubleshoot external storage detection
    on Xbox One    " and the problem continues, then may I suggest doing a "How to reset your console to factory defaults on Xbox One" . You will have
    the option to keep your games and apps, but it will take sometime to complete. If you can, please let us if this helped.

    support.xbox.com/en-US/games/troubleshooting/console-doesnt-detect-external-storage

    support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

    Good luck and good gaming,

    SA
     
    greg_window10_installer, Jul 27, 2015
    #2
  3. Bos Holland
    Bos Holland Guest
    Possible External Hard Drive Issues

    I recently purchased an external hard drive and noticed there were some connection issues. For instance, on Plants vs Zombies Garden Warfare 2, my Xbox One would not connect with the EA servers or it would disconnect mid game (if I could get on). It would
    also have issues logging in to Xbox Live. I ended up buying another Hard Drive. After much research, I went with the WD My Book 3TB hard drive. Everything went well at first, but now I am having the same problems. If I disconnect the external HD, it plays
    fine.

    Any ideas as to what is going on or how I can fix it?
     
    Bos Holland, Jul 27, 2015
    #3
  4. ISirProdigy007
    ISirProdigy007 Guest

    Xbox One External Drive issues - Possible fix

    Hi DrkFuryPredator,

    This forum it for people who need support, you can put your fix is the community discussion forum in the link below

    forums.xbox.com/.../default.aspx

    Happy Gaming Sir!.
     
    ISirProdigy007, Jul 27, 2015
    #4
  5. ISirProdigy007
    ISirProdigy007 Guest
    This forum is for people who need support, you can put your fix in the community discussion forum in the link below*

    Sorry to the errors.
     
    ISirProdigy007, Oct 31, 2018
    #5
  6. KeepingitReal3 Win User

    Civilization 6 crashing on Xbox series S

    There is a possibility that there is either a connection issue with your external hard drive or somehow the external drive is corrupted. One possible solution is to uninstall the game and then reinstall the game. Try installing the game on only the internal Xbox hard drive to see if that fixes the problem. Also, try launching other games on your external hard drive to see if how those games are functioning normally.
  7. ISirProdigy007 Win User

    Xbox One External Drive issues - Possible fix

    Hi DrkFuryPredator,

    This forum it for people who need support, you can put your fix is the community discussion forum in the link below

    forums.xbox.com/.../default.aspx

    Happy Gaming Sir!.
  8. ISirProdigy007 Win User

    Xbox One External Drive issues - Possible fix

    This forum is for people who need support, you can put your fix in the community discussion forum in the link below*

    Sorry to the errors.
  9. Tarnend Win User

    Games won't start... Shows up startup screen and closes itself to Home Screen

    are the games installed on an external drive or the internal one, if on an external then move to internal and try again, if on internal then move to external and try again, to see if its a drive issue, if thats possible that is.
  10. XBF Crystal P Win User

    Memoria esterna non rilevata e il controller non risponde ai comandi [Translation - External memory is not detected and the controller does not respond to commands]

    Hi there,

    Thanks for the reply. I'm sorry to hear that the issue is persistent on the External Hard Drive.

    Have you tried connecting the hard drive to a PC?

    Does the PC recognize the external hard drive?

    Does the external hard drive meet the specifications for the Xbox One?

    If the problem persists, I recommend to try a different external hard drive on the Xbox if possible. One thing we want to make sure, Are the ports on the Xbox One functioning?

    Let us know.
Thema:

Xbox One External Drive issues - Possible fix

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