Xbox One error loading save, cant start games or apps.

Do you get the following error message?

ERROR 0x80831002 There's a problem with your saved games ...

I think so

im not sure im so pissed off i cant concentrate properly.

I gave up now, even after rebooting with the cord out it stops working AGAIN , im so upset

Don't be frustrated. That´s not worth.

You can set the console to delivery state in settings -> console info and with keeping your games and apps. After that your games should be run fine for a while. But all that is only a temporary fix.

I want to find out is it a hardware or software based problem.

My console will be replaced by Microsoft, but it can take a while. I hope it´s done in the next two weeks.

Do you get the following error message?

ERROR 0x80831002 There's a problem with your saved games ...

I think so

im not sure im so pissed off i cant concentrate properly.

I gave up now, even after rebooting with the cord out it stops working AGAIN , im so upset

Do you get the following error message?

ERROR 0x80831002 There's a problem with your saved games ...

As of now i am locked out on both systems. I cant move the data or delete it from the 360 it says "items on another xbox are waiting to be uploaded" Then i go to the xbox one and try to run the game and it says the same error. I have gone back and forth
a few times. I also started a new game on the 360 and saved it on the hard drive. I then moved this data to the cloud, overriding the cloud saved data, and then went back to the xbox one again and got the same error. Also because you cant delete the cloud
saved data i cant start a new game on the xbox one or select a save device without getting that error.

Hello,

You haven't accidentally started loading an older save have you? One that's progress is far behind your most recent save?.. I don't personally own the game, but it if allows manual saving, I would select load from the game menu and load an older one to see
where its at in game progress. If it does not support manual saving/loading and only uses an auto save feature, it's possible that the game was started over and the auto save is now based on a new game progress.

A save wont just disappear unless A) It was deleted B) It was corrupt and the game cant load it. C) Auto save was written over by new game. I would also ask to make sure that you didn't start saving to a USB or cloud storage as then you will have to tell
it to save to that new location as well as load from it.

Anyways, let us know, I know it will suck if you cant get the save back, though from what I have heard is the game is fairly short and hopefully not too much trouble to redo your progress again.