Xbox One error 0x803F8001 - Modern Warfare 2 digital download

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions.

Thank you!

Hey guy's

For some reason, the game is in my ready to play but I have not brought the game and no one has gifted me the game what do I do? If someone has gifted me the game why can't I access the game?

Hi there Ceylon,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with the
Xbox One error 0x803F8001. I recommend a Soft Factory Reset(while
keeping games and apps). This will help refresh the operating system on the Xbox One console.

Before resetting your console make sure of the following:

• There is a stable network connection.
  
• The information for all profiles is known (email and passwords)
  

Once the setup is complete it will ask if we want to keep settings or manual setup let's do manual setup.

Give it a shot and let us know of any changes.

This is the
support article for Error 0x803F8001.

What game are you trying to play? Is it played with a disc, or is it a digital download?

Hey there reddaro,

Since this is a disc copy and not a digital download of the Call of Duty Infinite Warfare, the console looks for the specific disc to know that you have the license for Call of Duty 4 Remastered according to Activision's support page

HERE.

"Xbox One

For disc-based (physical) Legacy and Legacy Pro Editions of Infinite Warfare on Xbox One, Call of Duty: Modern Warfare Remastered is included on the Infinite Warfare disc and no voucher code is required.
Before Modern Warfare Remastered can be played, an additional download is required. An internet connection is required to download content. The game disc must be inserted to play Modern Warfare Remastered.

For Digital Legacy and Digital Deluxe Editions of Infinite Warfare on Xbox One, there is no game disc or voucher code. An internet connection is required to download content. Modern Warfare Remastered and Infinite Warfare
are two separate downloads and there is no requirement to have both installed in order to play either piece of content. No game disc is required if you purchased the Digital Legacy or Digital Deluxe Edition of Infinite Warfare."

So unfortunately it looks like you'll need to purchase the Legacy or Legacy Pro edition via a disc or Digital Legacy or Digital Deluxe to be able to play Modern Warfare Remastered again. Though you might fall under Activision's Disc Replacement program

HERE. It's worth taking a look to see if you qualify for that program.

I hope that helps and answered your question!