Xbox One Elite initial upload fails at 93%

LatinLassy · Oct 31, 2018

UPDATE!!!

Hey Everyone,

As you read before, I had to go to my neighbors house to update my new Xbox Elite. I have another Xbox One downstairs that I never took over my neighbors to update, so obviously I had the same download issues (I tried all the same things I did with my Elite
version but nothing worked). This time instead of going to my neighbors I decided to wait until I got my new Verizon router. This worked and with the new router from Verizon I was able to update my other Xbox within my own network.

So, in summary, old router bad, new router good.

My old Verizon router = Actiontec MI424-WR

My new Verizon router = Fios Quantum Gateway G1100

TheKing3205

hey KenH2k4, changing the DNS server worked. It has finally passed 94% and everything is running smoothly. Did not think that would work but it did. Thanks.

LatinLassy

Thanks everyone for the replies.

Mister Maka,

Going over my friends house was the only way it would upload. All the locations I tried before that were on different network segments and I even tried hooking directly up to the Verizon router. All locations stopped at 93%. While I am pleased that I was
able to finally upload the update from the other house... I am now worried that my network is not in optimal settings, or Verizon has me capped somehow.

A problem for another day...

Thanks!

Mister Maka

Hey LatinLassy,

Sorry to hear you're having trouble with updating your console. You mentioned you tried 2 different wired locations. Were these both on the same network or somewhere else? If it's consistently failing on the same network on both consoles you've tried it
definitely sounds like you might be having a network issue.

If you're able to, are you able to try updating your console with a friends network? Let us know.

Chody55

Just posting for people who have the issue in the future. I had the same issue kept getting stuck at 94 percent and telling me there was an issue with the update and was getting frustrated since I just bought the thing. My router has a 2.4 ghz and 5 ghz
connection and switching from the 2.4 to the 5 fixed it for me. Not sure why or how but none the less, I'm on so hopefully this will help someone in the future.

Blaxsun

Yes, same issue here - stops @93%. All troubleshooting steps (except the offline tool) had zero effect. Short of returning the Xbox One Elite to the store where I purchased it from or buying a 50-ft Ethernet cable (this was the official Xbox One Support
suggestion). Xbox One Support went so far as to suggest it was totally related to my wireless network, despite the fact that the Xbox 360 sitting 2 feet from it runs flawlessly on the same network, that the Xbox One requires substantially more bandwidth (how
much of a 100-mbit fibreoptic connection I have no idea) and that wireless connections shouldn't be used in the first place. As others are reporting that switching to wired connections, different Internet providers and swapping out consoles have had zero effect
- any suggestions?

Xbox One Elite initial upload fails at 93%