Xbox One Elite Controller Right Bumper Malfunction

The best is buying a new one, and since is out of warranty, you wont get a replacement.

Unfortunately the best thing you can probably do is get in contact with support here. Since the warranty has expired I'm not sure they'll be able to help much.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, please check if there is an update for your controller:

"1. Press the Xbox button to open the guide, select Profile & system > Settings > Devices & streaming > Accessories, and then select the controller you want to update.

2. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

3. If it says “Update,” select Firmware version, and then follow the steps provided."

We will follow the steps on this link: https://support.xbox.com/en-US/help/hardware-ne...

If I send in my Xbox elite 2 to Microsoft can they fix the right bumper problem. I have already sent one Xbox elite 2 in and had the right bumper fixed and it lasted 2 weeks before having the same problem.

Hi there!

I'm sorry to hear that. Now in regards to the information provided above you might want to check the Elite controller's warranty to see if you could set up a fulfillment for it. You could try to register the device and set this up on our website:
www.support.microsoft.com/devices

If needing further assistance I would suggest to contact Live Support. As they have the tools to further assist in regards to registering the device and checking the warranty as well as setting up a fulfillment if the option is available.

The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0



It's going to ask if you want help from the virtual agent select
no thanks,pick the category (Warranty, service & repair
) and just pick a contact method
(request a call from support or Chat is faster).



Hope this helps