Xbox One Elite Controller Registration

I just registered my new Elite console at
https://myservice.xbox.com/en-AU/pages/registerdevice.aspx

Is there any way to register my elite controller as well? (the serial number is two numbers too long to register it the same way I registered the console)

:)

 

Xbox Elite Controller Right Analog Stick Issue

@CrispmetalcM: You can probably check here to see warranty info
support.xbox.com/.../warranty-and-registration-faq and I cannot find a way to extend a warranty online? I have no device registered by Xbox yet.

support.xbox.com/.../servicing-elite-controller is more help too for the future about servicing the Elite controller.

 

Xbox One Elite Controller - registration

Hi,

In order to process a replacement for your Xbox One Elite Controller, you'll need to register your console's serial number online. To do so, you'll need to register your Xbox One console on this link. Refer to this

link for more information on how to process a replacement order for your Xbox One Controller.

If you encounter issues with processing the order, we suggest that you get in touch with our Xbox support team. Click this
link for their contact information.

If you have other concerns, don't hesitate to get back to us.

 

Hi buddy,

Generally accessories aren't registered with the exception of the Kinect. Should you need a replacement controller, you can select "Replace an Accessory" that will appear under your console. This will then lead you to a page that will ask you to enter the
Product ID, which is where you'd enter the Serial. I have used this myself for replacing a new controller that I'd purchased after the console was out of warranty, and I can say that the controller was still replaced for free. I can only assume that when the
controller is first connected to a console, something get's pinged to Microsoft that activates the warranty for the accessory. I'd also imagine that if they haven't received such a ping that they will ask for proof of purchase.

Anyway, I hope in there I've answered your question.

 

I don't own an xbox one, but I have an elite controller which I use on my PC. How then do I register the controller?

 

@DansR you will be unable to request service for the controller yourself from the self-help portal. Be sure to save your receipt and if you have issue you will have to contact Xbox Support and they will help you based on that proof of purchase.

 

To anyone reading this. Please be aware that Microsoft's warranty for this overpriced (but yes, awesome) controller is only 3 months. My analog stick doesn't register the UP direction half the time and after troubleshooting with an MS rep, it needs to be
replaced. However, too bad for me, I bought it 110 days ago.

If you recommend purchase of this to anyone, please advise them to spend an extra ~$20 more and get the store's extended warranty. They will likely cover for this and give you a new one.

 

Hey there NoSkillz504.

Please be sure not to bump older threads, as this thread was made in 2015. If you have any specific Xbox support questions please create a new thread, we're happy to help out