Xbox One Elite Controller - Paddle Buttons Permanently Depressed / Stuck

Hello BullElky sorry to hear about your issue due to the fact you have had this happen twice I think you may have locked the paddles you can go

here to see how to undo that if this doesn't work just reply to the thread and we will do our best to figure it out!

Oh yes also don't use a needle we don't need to lose a Xbox gamer because he poked his eye out with a needle while trying to fix his controller!

The paddles on the Elite controller can only be mapped through the Xbox Accessories app on the Xbox One or Windows 10, otherwise they default to ABXY. They are mapped through the controller itself, you press a paddle on the controller, the controller then
sends the mapped command to the PC/Console. Thus they can only be mapped to duplicate other buttons on the controller and cannot be mapped to commands that are "outside" of the regular Xbox Controller inputs.

Basically they aren't an extra 4 buttons, rather an alternative 4 buttons.

Also, if they are not responding at all, try double tapping the sync button on the top of the controller. When turning the paddles off, you get 4 short bursts of vibration, when turning the paddles on, you get one longer burst of vibration.

To be very, very clear, the problem is that the newest firmware updates to Xbox elite 2 controller has broken the functionality of the paddles. As of the latest firmware, the paddles are completely disabled when in default profile. The paddles used to work in default mode, and now they don't. Steam can corroborate this: last year Steam added functionality to customize the outputs of the elite controllers paddles, which means that the paddles used to output a unique signal instead on only emulating other controller buttons.

A quick internet search reveals numerous accounts from users who had used steam to customize the paddle outputs, proving that the paddles used to work. You can also see a growing number of recent complaints from Elite controller users who are realizing that their paddle inputs are now broken. This is not an isolated occurrence, the elite controller was broken by the latest firmware updates, and people are realizing it.

The changes made to the Xbox elite 2 Controller paddles in the latest firmware updates NEED TO BE REVERTED.

I think I'm having the same issue, but since I just got my Elite 2 controller today I can't be sure. Could you check something for me?

Go into Control Panel -> Devices and Printers, then find your elite controller (listed as "Xbox Wireless Controller" I think) right click and select "Game Controller Settings". From there you should see a readout of all of your controller inputs. Mine lists 16 total buttons, but the paddle buttons will not activate. If I remap the paddles to other buttons within the XBox Accessories app then I can emulate a different button with the paddles, for instance X lights up the "3" button, and so does the paddle... but the paddle button never illuminates.

The paddles seem to produce NO UNIQUE INPUT OF THEIR OWN, they can only emulate other buttons, even though the computer knows the paddle buttons exist.

From all the searching I've done, what I've gathered is that the "Default" profile (which you can activate by holding the profile selector for a few seconds) used to allow the paddles to work independently, but something within the last few months broke that. For instance Steam's Big Picture controller configuration options used to allow for remapping the paddles, but now they do not.

TLDR: Microsoft seems to have recently broke something in and update to the Xbox Elite controller, which is now preventing the paddle buttons from sending their unique button input while using the default profile. They can now only emulate another controller button, or send no input at all.