Xbox one elite controller not supporting my stereo headset adapter mic functions

Discus and support Xbox one elite controller not supporting my stereo headset adapter mic functions in XBoX on Consoles to solve the problem; My stereo headset adapter will not recognize my mic on my headset when plugged into my new elite controller I have updated the controller with the... Discussion in 'XBoX on Consoles' started by OakenSpear, Dec 6, 2015.

  1. OakenSpear
    OakenSpear Guest

    Xbox one elite controller not supporting my stereo headset adapter mic functions


    My stereo headset adapter will not recognize my mic on my headset when plugged into my new elite controller

    I have updated the controller with the adapter plugged in

    I have tested my headset on multiple devices to insure the mic is working fine

    I have plugged my stereo headset adapter into my non-elite controller and the mic works just fine

    And lastly my mic works just fine when plugged directly into the jack built into my elite controller

    but for some reason it will not work at all when my stereo headset adapter is plugged into the elite controller and now i can not make use of the great audio options the adapter supports (mute, volume, ect.)

    I suppose i should note that it is just the mic. I can hear audio fine through my headset when the adapter is plugged into my elite controller but the mic is not working and no one can hear me. Really annoying.

    Would really love to know if anyone else has run into this problem with the elite controller or if an update is in the pipe line to fix it (as it is most assuredly a software problem in the controller).

    I swear to god if anyone tells me its hardware or that i need to update again.....FIX THIS MICROSOFT

    :)
     
    OakenSpear, Dec 6, 2015
    #1
  2. greg_window10_installer
    greg_window10_installer Guest
    Mic settings(were did they go)

    GoluckyMonkey97,

    1) So, you are using a "Xbox One Stereo Headset Adapter" with your controller, correct...?

    2) And, when you plug your Apple headphones into the adapter/controller, the
    not mic     indicator in the upper right hand corner on the main menu changes to a
    headset icon, and you do not get the headset and mic controls in the Settings menu between All settings and Turn off console?

    Yes.... That's the way it's suppose to work. I had assumed that you were not using the stereo headset adapter, and that you were plugging your headphones directly into the controller's 3.5-mm jack. But, when the adapter is attached to the controller and
    a compatible headset is plugged into the adapter, the Xbox will make the hardware buttons on the adapter as the priority for controlling over all Volume, game/chat Balance and Mute. Therefore, the headset and mic controls will not show up in the Settings menu.

    I regret if this is still not working for you and your Apple headphones. But, if you do need to get a new headset, from my personal experience I think the "Xbox
    One Stereo Headset    " are the best buy for the money.

    support.xbox.com/en-US/xbox-one/accessories/stereo-headset-adapter

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    SA
     
    greg_window10_installer, Dec 6, 2015
    #2
  3. samian2
    samian2 Guest
    Stereo headset adapter issue

    Brand new headset and stereo adapter will not work. Initially you could hear with headset but mic would not work. Now nothing. The mute button will not turn off. Tried hard reset on xbox one. Tried updating firmware. It says no update, controller up
    to date. Tried taking batteries out of controller and reinstalling. Tried reinstalling stereo adapter and headset connection numerous times. Tried plugging headset directly into controller with no stereo adapter. Nothing still. Old turtle beach headset
    plugged directly into controller works fine. This is a brand new headset and adapter right out of the box. Unbelievable.
     
    samian2, Dec 6, 2015
    #3
  4. Tomesso Win User

    Controller not working

    Hi,

    If your Xbox One Stereo Headset isn’t functioning correctly, check the following:

    • Have you updated your controller’s software to support the Stereo Headset Adapter?
    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced. To order a replacement, go to the Xbox
      Online Service Center       .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the second controller, try updating
      the first controller       again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online Service Center .

    Cheers
  5. Norrissa Win User

    Xbox stereo headset mic suddenly stopped working mid conversation

    Stereo Headset Adapter issues and questions

    If you have a question or problem using the Stereo Headset Adapter, see the following topics.

    Stereo Headset Adapter isn’t working

    If your Stereo Headset Adapter isn’t functioning well, check the following:

    Have you updated your controller’s software to support the Stereo Headset Adapter?

    Make sure your controller has fresh batteries. When the batteries get weak, some controller functions like audio and rumble get turned off to conserve the remaining power.

    Make sure your headset adapter is firmly plugged into your controller and that your stereo headset’s 3.5-mm cable is securely plugged into the headset adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    If the mute light comes on and you have updated your controller but your headset isn’t working, consult the manual or manufacturer.

    Try your Stereo Headset Adapter on another controller if you can. If the adapter works on the second controller, try updating the first controller again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online
    Service Center.

    These steps were found at
    support.xbox.com/.../stereo-headset-adapter
  6. SA1NT 0F LI3S Win User

    Xbox one headsets cut out

    Mad Squirrel JN,

    Are you using a wireless or wired headset?

    Try some of these solutions listed below:

    Stereo Headset isn’t working

    If your Xbox One Stereo Headset isn’t functioning correctly, check the following:

    • Have you updated your controller’s software to support the Stereo Headset Adapter?
    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced. To order a replacement, go to the Xbox
      Online Service Center       .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the second controller, try updating
      the first controller       again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online Service Center .
  7. greg_window10_instal Win User

    Mic settings(were did they go)

    1. I use an adapter with not headset attached.

    2. On the top right corner of my screen where the charge of your controller battery is shown it also shows if you have a headset or not and when I plug in my "Apple headphones" it shows they are a headset.
    GoluckyMonkey97,

    1) So, you are using a "Xbox One Stereo Headset Adapter" with your controller, correct...?

    2) And, when you plug your Apple headphones into the adapter/controller, the
    not mic     indicator in the upper right hand corner on the main menu changes to a
    headset icon, and you do not get the headset and mic controls in the Settings menu between All settings and Turn off console?

    Yes.... That's the way it's suppose to work. I had assumed that you were not using the stereo headset adapter, and that you were plugging your headphones directly into the controller's 3.5-mm jack. But, when the adapter is attached to the controller and
    a compatible headset is plugged into the adapter, the Xbox will make the hardware buttons on the adapter as the priority for controlling over all Volume, game/chat Balance and Mute. Therefore, the headset and mic controls will not show up in the Settings menu.

    I regret if this is still not working for you and your Apple headphones. But, if you do need to get a new headset, from my personal experience I think the "Xbox
    One Stereo Headset    " are the best buy for the money.

    support.xbox.com/en-US/xbox-one/accessories/stereo-headset-adapter

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    SA
  8. NewBlacksmurf Win User

    Can I use a Xbox one sterio headset with a DVI converter?

    Hi Legend of RDG

    If I understand your question...

    Q: If you buy the Stereo Adapter, will this allow you to hear sound.

    A: Yes, the stereo adapter will allow you to plug in headphones to hear sound. I omitted the headset that comes with the adapter just in case you already have headphones.

    (The Xbox One Stereo Headset Adapter lets you plug a compatible chat or stereo headset into the Xbox One Controller to control your audio experience without taking your hands off the controller.)

    Source:
    support.xbox.com/.../stereo-headset-adapter



    The adapter will work with many existing headphones, but you can opt to buy the Xbox Headphones (w/Mic) and adapter too
Thema:

Xbox one elite controller not supporting my stereo headset adapter mic functions

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