XBox One Elite controller not recognised by Windows 7

Discus and support XBox One Elite controller not recognised by Windows 7 in XBoX on Consoles to solve the problem; I bought an Xbox One Elite Wireless Controller yesterday, and plugged to my gaming PC (Windows 7) using the supplied USB cable. The controller... Discussion in 'XBoX on Consoles' started by icelava, Mar 17, 2018.

  1. icelava
    icelava Guest

    XBox One Elite controller not recognised by Windows 7


    I bought an Xbox One Elite Wireless Controller yesterday, and plugged to my gaming PC (Windows 7) using the supplied USB cable.

    The controller vibrates and Windows farts out the [Device Failed to Connect] sound, resulting only in

    XBox One Elite controller not recognised by Windows 7 [​IMG]

    The controller gets detected properly by my Surface Pro 4, so the USB cable is fine. I saw that the Xbox Accessories app is only for Windows 10 (which my SP4 naturally came with), and I could use it to configure the Elite controller settings. Although I
    do not know exactly how to remap the four bottom paddle bottoms; the UI makes it unclear.

    App usability aside, I am highly interested to know why Windows 7 on my gaming PC is facing this problem. Tried different USB ports to no avail. My existing Xbox 360 wireless controller gets detected and works just fine.

    :)
     
    icelava, Mar 17, 2018
    #1
  2. gds1972
    gds1972 Guest
    USB Remote control not working

    Hi

    If an Official Xbox One controller is recognised by your Xbox One console where the controller from Zedlabz is not recognised then I would try reaching out to the people who made the controller for support.
     
    gds1972, Mar 17, 2018
    #2
  3. OliverH2009
    OliverH2009 Guest
    Xobx 360 controller doesn't work with Xbox App when live streaming an Xbox One X

    Hi All

    I need a bit of help:

    I have the following:

    xbox One X

    Official Controller

    Forza 7

    Mad Catz Xbox 360 steering wheel ( Wired).

    So want to use my steering wheel with my one X. But I do realise it is not supported by the X directly.

    So I have tried to use my windows 10 laptop.

    Connected the controller to my windows 10

    Windows 10 recognised and installed the correct drivers for it.

    I can use it to run PC games ( F1 for exmaple) and no problem.

    Launch xbox app

    Connect to my xbox one x . successful.

    xbox 360 wheel works in the main app and you can use the buttons to select and ... no issues.

    Launch live streaming, comes up with no controller connected to this PC. and will not recognise the controller and when I click continue, the 360 contorller doesn't do anything.

    But if I stop live streaming, the controller works again and I can move around in the app and ...

    Any suggestions?

    Thanks
     
    OliverH2009, Mar 17, 2018
    #3
  4. icelava
    icelava Guest

    XBox One Elite controller not recognised by Windows 7

    icelava, Mar 17, 2018
    #4
  5. Heya!

    As valoryea mentioned Windows 7 and the new controllers may have issues without that driver. We would mostly recommend using Windows 10 with the controllers as Windows 10 is designed to be compatible with them and Windows 7 is not.

    As Windows 7 is not fully compatible with the controller you may run into issues even with the drivers installed.

    We do wish you the best with that though.

    If you run into issues even after you have upgraded to Windows 10 do let us know!
     
    Mister Getafix, Mar 21, 2018
    #5
  6. icelava
    icelava Guest
    Well so far the controller works (all buttons register). Of course, I first had to connect it to my Windows 10 laptop (Surface Pro 4) to configure it via the Xbox accessories app.
     
    icelava, Mar 25, 2018
    #6
  7. Happy to hear that workaround seems to help out!
     
    Mister Getafix, Nov 1, 2018
    #7
  8. Mister Getafix Win User

    XBox One Elite controller not recognised by Windows 7

    As Windows 7 is not fully compatible with the controller you may run into issues even with the drivers installed.

    Well so far the controller works (all buttons register). Of course, I first had to connect it to my Windows 10 laptop (Surface Pro 4) to configure it via the Xbox accessories app.
    Happy to hear that workaround seems to help out!
  9. Mister Getafix Win User

    XBox One Elite controller not recognised by Windows 7

    Heya!

    As valoryea mentioned Windows 7 and the new controllers may have issues without that driver. We would mostly recommend using Windows 10 with the controllers as Windows 10 is designed to be compatible with them and Windows 7 is not.

    As Windows 7 is not fully compatible with the controller you may run into issues even with the drivers installed.

    We do wish you the best with that though.

    If you run into issues even after you have upgraded to Windows 10 do let us know!
  10. icelava Win User

    XBox One Elite controller not recognised by Windows 7

    From others' experience with same problem, it appears Windows 7 does not update itself with the necessary driver pack for Xbox One controllers; gotta manually download and install

    https://www.techspot.com/drivers/driver/file/information/17648/
  11. icelava Win User

    XBox One Elite controller not recognised by Windows 7

    As Windows 7 is not fully compatible with the controller you may run into issues even with the drivers installed.
    Well so far the controller works (all buttons register). Of course, I first had to connect it to my Windows 10 laptop (Surface Pro 4) to configure it via the Xbox accessories app.
  12. Optical10 Win User

    Xbox One controller broken by Windows Anniversary Update

    My Xbox elite controller just stopped working yesterday on a recently purchased laptop but already had the anniversary update on it so I can't roll back to the previous version of Windows 10.

    I've noticed now that in the device and printer section of the Control Panel I've got a Xbox 360 controller for Windows entry which isn't present on another version of Windows 10 install on my desktop PC so this laptop now has two entries the elite controller
    and the Xbox 360 controller in Control Panel.If I disabled the Xbox 360 controller entry I get functionality on the elite controller but on a restart Windows the 360 controller reappears in Control Panel and in device manager.

    Strange thing that for a week since I've had this new laptop everything was working fine in, now steam doesn't recognise the elite controller and windows hasn't done an update so how's this happened?
Thema:

XBox One Elite controller not recognised by Windows 7

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