Xbox One Duplicate Game Storage Issue

Thanks Thor. There was no internal archive, but your slap head obvious suggestion to disconnect the external drive before uninstalling worked a treat

Hi

Now if i am correct you have the game 2 times: 1 on internal and 1 on external?

So even if you delete your game, your save data
should be intact. Secondly, your save data should automatically be backed up in the cloud, regardless if you have Xbox Live.

And if you only want it deleted off your internal storage just unplug your external storage and delete the game off your internal drive.

Hope this solves your issue.

Hi. I have an xbox one with an attached external seagate 1TB drive which is half full. It is configured to install new games to the external storage and has been for a long time.

My son has the latest COD game install on the external drive taking up just over 100GB space. Internal drive almost out of space now since the War Zone 100GB update a few days ago and when I checked what is installed it also has the COD files on it. I cannot
select move to external as it says they are already there. I have no option to delete internal storage copies of files, only to uninstall.

Question: how can I remove internal copies of files without deleting game from console? I am scared if the 'uninstall' option will delete from external storage as well.

Many thanks in advance.

Hi,

I suggest you go in the My Games & App section and select the "Internal Archive" option with the filter and then try unistall the game. You can also remove the external drive in order to be sure that you are deleting only the copy that is in the internal
drive.

Go into your saved game storage in the playstation system menu. Manually delete the worlds from there. When they changed versions it made a duplicate of all the old worlds and quickly filled the storage of the game.

Thanks for your reply.

From what I am seeing the issue is almost certainly that the Xbox One series have issues with external drives that are >2Tb.

I have reached this conclusion because I identified a few duplicate files on the drive, connected the drive to my Windows 10 laptop and removed the duplicates. When the drive was once again connected to the Xbox One X, a few of the files that were previously
inaccessible/unplayable, have now become accessible/playable.

It was my understanding that the Xbox One series were able to address up to 16Tb of combined external storage space. This does not appear to be the case when the drive is formatted as NTFS. With the NTFS format it appears that the maximum drive space is
2Tb; I have an identical make and model HDD (although 8Tb in size) that is formatted for Games Storage and the Xbox One X has no problems with this drive.

Ergo, the issue must (logically) be that the Xbox One series of consoles have an issue with addressing more than 2Tb of storage space that is not formatted to the propitiatory Xbox games storage format.

It is not an issue with the file formats themselves, this is a blind alley. The issue is with the amount of external HDD space that the Xbox One series of consoles may address. It would seem reasonable to assume that the error codes (0xc00d11cd (0x80070001))
refer to the NTFS partition being to big for the Xbox OS to effectively address, but as there is no data from Microsoft to support this, it remains a guess.

What I would like now is a definitive response regarding the actual meaning of the 0xc00d11cd (0x80070001) error codes, not a guess as to what it seems likely to mean.

Cheers.