Xbox One - Downloaded game crashes.

LT BugglenutsX · Jun 10, 2014

I got my Xbox One on the release day and have had no problems with it till about a month ago. I'm in the UK and play tons of games but i have recently started experiencing issues with my downloaded version of FIFA 14.

After playing a game online or on kick-off, the game regularly crashes, the screen turns black and switches to the home screen and i have to reboot the game again. It's become a pain as i can understand happening every once and a while but its happening
multiple times, is this just me or is it due to a bug in the new system update or something?

What can i do to stop this from happening?

Thanks

:)

TW Power97 · Jun 10, 2014

Xbox One problems

I have an Xbox One with Master Chief downloaded and AC Unity on disc, they worked fine until about two days ago where Halo began to crash on title screen and AC unity would crash as soon as I went anywhere near multiplayer, I've done hard resets, re downloaded
games and deleted my profile but nothing works, any help would be much appreciated in order to fix this issue, thanks.

Bad Bannana · Jun 10, 2014

Almost every game I download does not work...

I've downloaded demos..games..dlc ..you name it and I've never had a problem until now. I download fight night champions..game always said disc couldn't be read I downloaded the new gears of war demo...crashes Xbox on start up I downloaded GTA San Andreas
...disc cannot be read I downloaded red dead redemption...freezes the Xbox before anything, sometimes I get past main screen sometimes I can't even get past the original loading screen.. I downloaded SSX ...played for one day then it crashes like the rest
I downloaded halo 3....what do you know..that one actually worked Now I've redownloaded all of these over and over..nothing Called support...told me to buy a new hardrive.. did that..redownloaded everything and still nothing Tried hardrive on a different Xbox..still
nothing.. I've looked everywhere and nobody seems to have an answer for this

maxen · Jun 10, 2014

Try power cycling (support.xbox.com/.../power-cycle-console) the console as that helped me when it was happening on mine, but unfortunately it doesn't resolve it 100%.

I think my friend and I ended up playing 10 games for the Online Friendlies Season achievement, where you only need to play five...

It's incredibly annoying, but hopefully the power cycle helps you out. Not sure what's causing it, but it may be related to the game rather than the OS as for me it's the only affected game - how about you? Is it just FIFA or are other games affected too?

DeadlyRainbowz

Now it says KMODE Exception not handled. I think it is a problem with the app. When I launch them from the windows store they crash as well. All my games load fine besides the ones I download from the Xbox beta app. Any game I download from the Xbox or
Xbox Game Pass crashes when loading. Any free game I download from the Microsoft Store runs fine.

maxen

Try power cycling (support.xbox.com/.../power-cycle-console) the console as that helped me when it was happening on mine, but unfortunately it doesn't resolve it 100%.

I think my friend and I ended up playing 10 games for the Online Friendlies Season achievement, where you only need to play five...

It's incredibly annoying, but hopefully the power cycle helps you out. Not sure what's causing it, but it may be related to the game rather than the OS as for me it's the only affected game - how about you? Is it just FIFA or are other games affected too?

OrcaAmity

Something else. I never had to download my Xbox 360 profile when I first played an Xbox 360 game in my Xbox One. Why do I have to now. Also why does the downloading go well for a while and crash with an error near the end of the downloading? This Backward
Compatibility seems to be more trouble than it's worth when the games crash up and cause other problems. I might as well get my Xbox 360 back out if these problems continue.

eber3

Is it an original xbox game that you're playing on the 360? Crash Bandicoot 4 & Crash Bandicoot 5: Wrath of Cortex, are the only two Bandicoot games that are backwards compatible from the xbox to the 360. If it is one of these two games, then you also need
to download the compatibility program for it to work. That should happen automatically when you start the game if you're connected to the internet. If it's not one of those two games, then it is not compatible to play on the 360.

FazzyWazzy 86

Doritos Crash Course is free to download in the Xbox game store

Xbox One - Downloaded game crashes.