Xbox one download speed 95% way lower than expected

Discus and support Xbox one download speed 95% way lower than expected in XBoX on Consoles to solve the problem; Hello all, First of all I'd like to appologize to the people who have to live with only 12Mbit download, to who I look like a spoiled kid. I also... Discussion in 'XBoX on Consoles' started by ennye, Jul 14, 2015.

  1. ennye
    ennye Guest

    Xbox one download speed 95% way lower than expected


    Hello all,

    First of all I'd like to appologize to the people who have to live with only 12Mbit download, to who I look like a spoiled kid.

    I also asked this question to the person in the live chat, they told me to make a post about this issue here.

    Well, my problem is as follows. I have an 120 Mbit/s connection from Ziggo (Netherlands) and with speedtest on my PC is easily reach 90-100Mbit. I'm okay with that. Now the problem is that my Xbox one only reaches <8Mbit/s in 95% of the time. Sometimes,
    and really, sometimes after a lot of power cycles etc. I get a download speed of 60-70Mbits, which finishes up my download in a wimp. In the 1-8Mbit situation, it takes ages. when I first had my xbox one (1.5 years ago) I always had the top speed, this issue
    appeared around 6 months ago.

    My setup is as follows. I have a 4-port switch connected to my router, connected to the switch are my PC, xbox one and xbox 360. My pc easily reaches high speeds 100% of the time, while these other two struggle really hard to have a decent download speed.
    I actually remember having the same problems with my 360, which sometimes would be fixed after cancelling a download / restarting the console. Right now I am downloading a 2gig console update for the X1. The first 40% where done in 10 minutes, now the next
    20% took over 30 minutes.

    This issue happens all the time, even overnight when no other devices are connected. Other things I tried:

    Directly connecting the console to my router,

    Changing the DNS to 8.8.8.8 (google's dns) - This gave me a steady download speed of 18Mbit, still not what I want

    Swapping cables (using the one from my PC)

    Using different ports on router and/or switch

    Static and dynamic IP

    Port fowarding

    Power cycling and/or rebooting router

    Cancelling and restarting downloads

    -I might have missed one or two, I don't know anymore

    If someone here knows how to solve this issue, I'd be glad to hear it, If you need more information, ask me and I'll edit it in.

    -Regards

    P.s. In the last 20 minutes spend typing this post, It downloaded around 200MB (1.3Mbit/s)

    :)
     
    ennye, Jul 14, 2015
    #1
  2. OK Fowl
    OK Fowl Guest
    OK Fowl, Jul 14, 2015
    #2
  3. maxen
    maxen Guest
    Install taking a long time

    Your download times will depend entirely on your home network. If you have low download speeds, or many devices all connected at once, this will significantly worsen your download times.

    The games are also considerably bigger than their 360 counterparts (40GB on Xbox One versus the typical 5-6GB on Xbox 360), which will also make it seem like it's much slower than you're used to.

    You can check your download speed by going to Settings/Network/Bandwidth Usage/Current Usage. This tells you your download speed and by knowing the size of the game you can calculate the expected time to download.
     
    maxen, Jul 14, 2015
    #3
  4. ennye
    ennye Guest

    Xbox one download speed 95% way lower than expected

    Forgot to add:

    Switch (Sitecom LN-112-V2)

    Router (Cisco EPC3928AD) provided by ISP
     
    ennye, Jul 14, 2015
    #4
  5. sir, you may have faster speeds, but Microsoft does not believe in spending money to properly upgrade its servers. my speeds on my xbox one have been slower since November last fall. I suspect the servers may have been intentionally slowed down so as to
    avoid overwhelming their service. there are millions of subscribers to xbox live, after all. and a lot of them are online at the same time...
     
    IgotTSondabrain, Oct 31, 2018
    #5
  6. IgotTSondabrain Win User

    Xbox one download speed 95% way lower than expected

    sir, you may have faster speeds, but Microsoft does not believe in spending money to properly upgrade its servers. my speeds on my xbox one have been slower since November last fall. I suspect the servers may have been intentionally slowed down so as to
    avoid overwhelming their service. there are millions of subscribers to xbox live, after all. and a lot of them are online at the same time...
  7. ennye Win User

    Xbox one download speed 95% way lower than expected

    Forgot to add:

    Switch (Sitecom LN-112-V2)

    Router (Cisco EPC3928AD) provided by ISP
  8. CIDkidzPILLZ Win User

    Slower than expected download speeds

    Generally Xbox live will run slower than your actual connection speeds. There's really no way to get around this unfortunately. If you're seeing a very large difference in your actual internet speeds. It's best for you to use the

    Report a problem
    tool provided threw the Xbox insider Hub app on your console.

    I know the issue you're talking about. I always see a lot slower speeds than what I actual have provided for my network connection as well.
  9. HelpfulPoem5 Win User

    Slower than expected download speeds

    This page has some useful steps to help with slow network performance:
    http://xbx.lv/1c44kmbHi
    Sorry, but that page has nothing on improving performance, let alone this particular issue. Perhaps you posted the wrong link?
  10. XBF Jasmine Z Win User

    Slower than expected download speeds

    Hi Poem,

    Thanks for reaching out to us! I’m sorry about any inconveniences this may have caused. The link provided below
    will include a graph that will show estimated download times. The graph is only meant to be used as a guide. It will also offer tips for troubleshooting:
    Troubleshoot
    slow game or app downloads on Xbox One




    I hope this helps!
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Xbox one download speed 95% way lower than expected

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