Xbox One doesn't show up on TV. Can't reboot

Hi, guys!

I really hope someone will be able to help me out with this problem that Im having.

My Xbox One was working just fine, yesterday I wanted to take a break from the game, left the game on Pause, changed the source of the TV to the cable and left the Xbox on. I forgot I left it on, but usually it would just turn off by itself, but in several
hours I noticed the Xbox logo light was still on. I Decided to play again, wanted to change the HDMI source back to the Xbox, but it now says "no cable connected".

I googled lots of ideas how to fix it - the black screen of death, cold reboot etc. but nothing worked.

Held the Xbox button for 10sec, turned it off, still doesn't show up on the TV, checked all the cables - all fine, tried another cable - did not work, tried another HDMI connection - nothing, held the eject button + Xbox button - no beeps, no sounds, nothing,
unplugged the cable - nothing.

Has anyone experienced this before?

:)

 

Game doesn't show up on Xbox One

Originally I was looking at the store page from my Win10 PC and I wasn't seeing any errors. After posting about this yesterday I went to the game's store page on my Xbox. and managed to get it to download from there even though it wasn't showing up on the
"ready to install" list.

However, when I try to start the game I get a popup telling me that I need to insert the game disc or buy it from the Xbox store (0x803f8001), even though as I said earlier I bought this game years ago from the shop on my 360

 

Game doesn't show up on Xbox One

Is there any error message popping up?

 

Greetings HockeyGoalie70.

That is certainly odd. If you're still experiencing this, have you checked to see if you have the

latest Xbox One console update ?

You also may want to check your TV settings for a possible firmware update to see if you have one to apply that may help resolve this issue.

Please let us know if that helps or if you have any other Xbox questions for us.